Thank you Sarah! We strive for exceptional customer service, so we're happy to hear you had such a great experience with us.
구매일: 12/03/2022
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
Very helpful
제품 리뷰
Petcover Group
Petcover Australia
4 years ago
Thank you for sharing your great five star review with us! We are glad to hear you have had a pleasant and straightforward claims experience with us.
If you would like to share your experience with us via email, feel free to drop us a line at marketing.au@petcovergroup.com
Not really satisfied with the product that I had purchased. I fell that I have been ripped off.
Petcover Group
Petcover Australia
4 years ago
Thank you for taking the time to preview us and provide your feedback. All policies are subject to terms and conditions. Our claims department have been in contact with you to discuss your claim and confirmed what is coverable under your policy plan. It is best to refer to your individual insurance certificate and the PDS and TMD available to download from our website. We appreciate your feedback. Thank you.
A quick response to my request for information regarding policies was appreciated and the information was thorough and easy to understand..
Petcover Group
Petcover Australia
4 years ago
We appreciate your review and thank you for the feedback! We understand how important it is to be well informed about our offerings, so we are pleased to hear that the agent did a good job explaining this to you.
If you would like to share your experience and story by email, please contact us at marketing.au@petcovergroup.com Thanks again!
구매일: 06/03/2022
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 years ago
very efficient
제품 리뷰
Petcover Group
Petcover Australia
4 years ago
Thank you for sharing your great five star review with us! We are happy to see you are satisfied with our service.
If you would like to share your experience with us by email, feel free to drop us a line at marketing.au@petcovergroup.com Thanks again!
구매일: 10/03/2022
0
공유
WA
Wayne Armitage
Feefo 인증됨
4 years ago
Petcover Australia에 대한 Wayne Armitage의 의견:
Good helpful
Petcover Group
Petcover Australia
4 years ago
Thank you for sharing your great five star review with us, Wayne! We are glad to hear you have had a pleasant experience with us and that our team was giving you the experience you deserve.
Great customer service from Gracie over the phone and Livechat. Thank you!
Petcover Group
Petcover Australia
4 years ago
Thank you for the amazing 5 star review! We are so glad to hear that our customer service representative was helpful and made the process easy for you. I will pass this feedback onto Gracie. Thank you for taking the time to review us.
If you would like to share your experience by email, feel free to drop us a line at marketing.au@petcovergroup.com Thanks again!
Decided to join as I heard amazing things, however when accepted they included lots of exclusions out of nothing without been related to any pre-existing conditions or explaining the reasons. When...
자세히 읽기
Petcover Group
Petcover Australia
4 years ago
Thank you for taking the time to review us and provide your feedback. This was passed onto the team and I have been advised that they have responded to this and have shed some more information about your feedback. Please let us know if there is anything else we can assist you with.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.