Service was faultless. Claim was acknowledged within 24 business hours and processed within 48 business hours. I was given a detailed notification around what I would be reimbursed for and funds...
자세히 읽기
Petcover Group
Petcover Australia
4 years ago
Thank you for sharing your great five star review with us! We are glad to hear you have had a pleasant and straightforward claims experience with us and are thrilled you've been happy with our service and found our team helpful and efficient. We'll be passing this feedback on to the team.
If you have a photo of your dog you'd like to share with us, please feel free to email marketing.au@petcovergroup.com
Hi Kristy, thank you for the five star review! We strive towards providing great service. We understand how important it is to be well informed about our offerings, so we are pleased to hear that the agent did a good job explaining this to you.
We appreciate your review and thank you for the feedback! We understand how important it is to be well informed about our offerings, so we are pleased to hear that the agent did a good job explaining this to you.
Very helpful customer service person. Explained options and costs clearly. Very helpful.
제품 리뷰
Petcover Group
Petcover Australia
4 years ago
Thank you for sharing your great five star review with us! We are glad to hear you have had a pleasant experience with us and that our team was giving you the experience you deserve.
구매일: 28/04/2022
0
공유
DR
David Reynolds
Feefo 인증됨
4 years ago
Petcover Australia에 대한 David Reynolds의 의견:
great customer service rep. Knowledgeable and helpful.
제품 리뷰
Petcover Group
Petcover Australia
4 years ago
Thank you for sharing your great five star review with us David! We are glad to hear you have had a pleasant and straightforward claims experience with us. We hope all goes well for you and your new dog! Feel free to send us a photo of your new edition, so we can introduce them to the extended Petcover family. marketing.au@petcovergroup.com
구매일: 05/02/2022
0
공유
BT
Brian Taylor
Feefo 인증됨
4 years ago
Petcover Australia에 대한 Brian Taylor의 의견:
excellent service operator was excellent
제품 리뷰
Petcover Group
Petcover Australia
4 years ago
Thank you for sharing your great five-star review with us Brian! We are happy to see you are satisfied with our service and product offering. Our comprehensive range of Horse insurance plans have been tailored to suit all needs and budgets. Insuring your Horse or Pony has never been easier!
구매일: 29/04/2022
0
공유
SG
Sandra Groth
Feefo 인증됨
4 years ago
Petcover Australia에 대한 Sandra Groth의 의견:
Car insurance
Petcover Group
Petcover Australia
4 years ago
Thank you for the great 5 star review Sandra! We're glad we could provide you with quality service and pet insurance for you Cat.
I asked the company rep when the policy would start and she said from today and that no more money would be charged to my Cc aside from the one monthly payment. Well they charged my credit card...
자세히 읽기
Petcover Group
Petcover Australia
4 years ago
Thank you for providing your feedback. We are disappointed to hear that you have not had a positive experience with us. We have passed this onto the relevant department who have advised that they will contact you in regard to this. We do appreciate all feedback as this helps us improve our services. We have noted the delay and will review the process.
I already have Pet over insurance with another Cavalier puppy. Had to claim when puppy was young. Apart from having to sort out vet invoices the process was quick and relatively easy. They called for...
자세히 읽기
Petcover Group
Petcover Australia
4 years ago
Thank you for your feedback Marianne. We are glad to hear you have had a pleasant and straightforward claims experience with us. We are thrilled you have been happy with our service and awarded it five stars!
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.