Petcover Australia 리뷰

Good morning, thank you for all your feedback! It's great to hear that we have been there for you during a time of need! We're proud of our Umbrella for Life cover to make sure pets are covered with lifelong conditions, have a great day.

Good morning, we appreciate the feedback. As pet parents ourselves, we strive to do the best for our customers!

Good morning Deborah, we are sorry to hear about your traumatic experience but we are glad that we were able to be there for you during a time of need!

Hello Sharon, thank you for the feedback! We are pleased that you are happy with our service and claims process!

Good morning, it's great to hear you were delighted regarding our service provided! Thank you for the feedback :)

Good morning Greg, we thank you for your feedback! It's great to know that our team has been caring during a difficult time.

Good afternoon, we apologise for the longer-than-usual wait times, this isn't the service we aim to provide. I will pass this information on. Thank you for your feedback!

Good morning, we're sorry to hear about your experience with us, this certainly isn't the service we aim to provide. I have forwarded your feedback to our General Manager, who is arranging for the loyalty team to get in contact with you as soon as possible. If you have any questions or require further assistance, please don't hesitate to email us at marketing.au@petcovergroup.com

Good morning, we appreciate the great feedback! Thank you for choosing Petcover!

Good morning, we're sorry to hear about your disappointment in our service. I've followed up with our General Manager who has confirmed this was due to a system issue. Our Accounts Receivable team are back at work today, so they have been able to rectify this today. I apologise for the delay in getting this sorted for you, it's certainly not the service we aim to provide!