Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,290개의 리뷰 보기

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Feefo 인증됨

3 years ago

Initially my experience was extremely poor. Your representative had no knowledge of your product. I rang again later and the young lass I got the 2nd time was excellant.

Petcover Group

Petcover Australia

3 years ago

Good morning, thank you for taking the time to place feedback. We're sorry to hear about your experience with our first representative, but we're glad to hear that another team member was able to assist. I have forwarded this to our General Manager for investigation.

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구매일: 31/05/2023

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Feefo 인증됨

3 years ago

The lady I spoke to was very helpful. I only needed to add an extra pet to my policy and that went smoothly, I hope if I ever need to make a claim it will be as easy.

Petcover Group

Petcover Australia

3 years ago

Good morning, thank you for the feedback! It's great to know that our team member was helpful when setting up another policy! If you have any questions about your coverage, don't hesitate to reach out :-)

구매일: 19/05/2023

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Feefo 인증됨

3 years ago

Not really an online quote service, and you'll need to check everything

If you say something is completely available as an online process, then it should be. Don't make a customer fill out all the details, click "Pay', and then prompt a screen that says you'll now need...

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Petcover Group

Petcover Australia

3 years ago

Good afternoon, thank you for all your feedback, it is much appreciated. I have forwarded your comments to management. It's great to hear that we have met your needs for insurance, thank you for choosing Petcover!

제품 리뷰

구매일: 05/03/2023

Gina Richman Angel

Feefo 인증됨

3 years ago

Petcover Australia에 대한 Gina Richman Angel의 의견:

Great!

So helpful and speedy! Every interaction I've ever had with Petcover has been excellent!

Petcover Group

Petcover Australia

3 years ago

Hello Gina, thank you for the five-star review! We're pleased to hear about your positive experience with our team! :-)

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구매일: 04/04/2023

Kaela Phillips

Feefo 인증됨

3 years ago

Petcover Australia에 대한 Kaela Phillips의 의견:

Vanessa, the woman I spoke with on the phone was so kind to me and very personable. As we went through the questions she was very genuine and expressed that she couldn't wait to see photos of my...

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Petcover Group

Petcover Australia

3 years ago

Good afternoon Kaela, we appreciate the feedback! We're glad to hear about the great comments regarding Vanessa, I have forwarded this to Management to congratulate her :-)

구매일: 04/04/2023

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Feefo 인증됨

3 years ago

Excellent customer service.. trouble with website.

Five stars for customer assistance on phone. No problem with understanding as assistant had excellent diction and was easy to understand.

Petcover Group

Petcover Australia

3 years ago

Good afternoon, thank you for your review! It's nice to hear everything was easy to understand, if you have any additional feedback regarding our website, please email this to us at marketing.au@petcovergroup.com

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