Petcover Australia 리뷰

Good morning, we really appreciate you choosing Petcover to insure your new pets. I have forwarded this to management for investigation, so we can make sure your multi-pet discount has been added to your policies. Thank you for letting us know, please don't hesitate to reach out if you need any clarification.

Hi there, we're sorry to hear about your disappointment in the service provided. We understand that communication is essential, so I have forwarded this to management for investigation.

Hi Kirsten, it's great to know that the service was helpful! If possible, can you please forward the email in question to marketing.au@petcovergroup.com? This may be the automated email from Feefo, which we don't have direct control over, so we will need to look into this further.

Good morning, we appreciate the review. It's great to know our team were able to solve this quickly. Don't hesitate to reach out if you need any clarification on your policy benefits, thank you for choosing Petcover :-)

Hi there, thank you for the feedback! We're pleased that you found the service easy!

Hi there, we appreciate the feedback! We're glad our team was helpful and all your questions got answered. Thank you for choosing Petcover!

Good afternoon, thank you for your positive feedback! It's great to know our team was patient with your questions and you're happy with the cover! Have a good weekend :-)

Good morning, we appreciate the great feedback! Thank you for choosing Petcover!

Hi Christine, we appreciate the great feedback! It's good to know our team were able to provide simple explanations, thank you for choosing Petcover!

Good afternoon Hamish, we understand how important it is to have clarity and accurate information when making decisions about insurance coverage for your pets, so we apologise if there was any miscommunication during your phone call with our representative. This feedback has been passed on to management for investigation.