Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,290개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

10 years ago

Terrible service

I have had two payments debited and don't even have a copy of the policy yet

Petplan Australia

Petcover Australia

10 years ago

HI Claire. We're sorry to hear that you haven't received any documents for your policy. We'll be in contact to investigate this for you.

구매일: 15/02/2016

Vicki

Feefo 인증됨

Karratha

10 years ago

Petcover Australia에 대한 Vicki의 의견:

Rottie pup plus tetanus plus petplan equals happy owner

I was given a 6 week trial pack when I purchased our puppy. We had to use it as our pup got sick with Tetanus. Petplan paid all the vet bills. I was so impressed that I took out a plan so our dog is...

자세히 읽기

구매일: 23/01/2016

Vanessa

Feefo 인증됨

Wanneroo

10 years ago

Petcover Australia에 대한 Vanessa의 의견:

Quick and easy set up of policy.

Descriptions were clear.

구매일: 06/01/2016

신뢰할 수 있는 고객

Feefo 인증됨

10 years ago

Never received email of policy

Very disappointed with the lack of communication after I had signed up online. There was no confirmation email to inform me whether my application had been successful or not - and yet my credit card...

자세히 읽기

Petplan Australia

Petcover Australia

10 years ago

Hi Marina. We are sorry that you experienced issues with receiving your documents, and have passed this feedback onto the relevant area for investigation. If you have any further questions or requests, please contact us and we'll sort it out for you.

구매일: 18/01/2016

Adam

Feefo 인증됨

10 years ago

Petcover Australia에 대한 Adam의 의견:

Pathetic and lacking any customer understanding

The Petplan experience to date has been woeful. We have had our first claim rejected on the grounds of wording in a PDS that is different to the PDS received when our 4 week coverage plan commenced....

자세히 읽기

Petplan Australia

Petcover Australia

10 years ago

Hi Adam. We understand that this matter is now being reviewed externally by the ombudsman. However, we certainly appreciate the honest feedback and have passed it directly to the relevant department.

구매일: 01/02/2016

Luke

Feefo 인증됨

Caversham, Western Australia

10 years ago

Petcover Australia에 대한 Luke의 의견:

Large claim processed within 2 weeks with no issues and 100% reimbursement

구매일: 05/01/2016

신뢰할 수 있는 고객

Feefo 인증됨

10 years ago

There was no service to review - it was all totally automated over the Internet!!

구매일: 14/01/2016

Kerrie

Feefo 인증됨

Whittlesea

10 years ago

Petcover Australia에 대한 Kerrie의 의견:

Very happy customer

The customer service is wonderful and the girls are amazing to work with, couldn't ask for more!

구매일: 06/01/2016

Anne-Marie

Feefo 인증됨

Bassendean

10 years ago

Petcover Australia에 대한 Anne-Marie의 의견:

Just joined

Very easy to join up Hope I never have to use it but if I do hopes its as easy to make a claim

구매일: 15/02/2016

KATRINA

Feefo 인증됨

Adelaide

10 years ago

Petcover Australia에 대한 KATRINA의 의견:

I found that the information informative and easy to understand, plenty of options to suit what you require for you pet. Yes I would recommend the company to other people I would buy from them again

구매일: 31/01/2016