Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,290개의 리뷰 보기

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Feefo 인증됨

10 years ago

Found experience very easy,people informative and helpfull.

구매일: 04/01/2016

Ross

Feefo 인증됨

Springwood

10 years ago

Petcover Australia에 대한 Ross의 의견:

It is the best plan for our dog .It did take about 4 weeks to get back to us to let us know that our policy was accepted .We had another dog insured with pet plan before and we had no problems with...

자세히 읽기

구매일: 15/02/2016

Sam

Feefo 인증됨

Elsternwick

10 years ago

Petcover Australia에 대한 Sam의 의견:

Prompt and did what they said they would

After lodging my insurance claim, I received a letter stating that they would review my claim, and either post me a cheque if successful, or let me know if not. They were prompt, both with the letter...

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구매일: 26/01/2016

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Feefo 인증됨

10 years ago

The first person I spoke with to get a quote was very helpful. the girl when I purchased the insurance was not as good at all with her manner. There was a difference in what the quote stated and...

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Petplan Australia

Petcover Australia

10 years ago

Thanks for the honest feedback about your experience with us. I've passed this directly onto the relevant department, which will help us improve our customer service in the future.

구매일: 16/02/2016

Heidi

Feefo 인증됨

Sydney

10 years ago

Petcover Australia에 대한 Heidi의 의견:

Easy online purchase

I found the online purchasing easy.

구매일: 12/02/2016

Shannyn

Feefo 인증됨

10 years ago

Petcover Australia에 대한 Shannyn의 의견:

Heard good things but so far not great with their communication

I find there communication with their clients extremely lacking. They overcharged me on my quoted policy and when I called them to sort it out a week ago I was told they would look into it. I heard...

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Petplan Australia

Petcover Australia

10 years ago

Thanks for the honest feedback. As it sounds like this hasn't been resolved yet, we've passed this onto our accounts team to investigate.

구매일: 13/02/2016

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Feefo 인증됨

10 years ago

What new policy plan??? I signed up in January - has something changed? I only sent ''poor'' so this could be submitted

Petplan Australia

Petcover Australia

10 years ago

Hi Michele. Thanks for the reply. We wanted a chance for any recent new Petplan clients to rate our service. Anybody that signed up in January has the opportunity to leave feedback about their experience with Petplan so far.

구매일: 19/01/2016

Melanie

Feefo 인증됨

Donna

10 years ago