Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,291개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Very helpful all the way through. Got back to me ASAP.

Got back to me ASAP very helpful and help me through all the steps. Have told lots of friends.

Petplan Australia

Petcover Australia

9 years ago

Hi Nichola,

Thanks for the feedback, we're happy your experience has been great with us and that you continue to recommend us.

Kind regards,

The Petplan Team

구매일: 12/01/2017

Jacquie Everson

Feefo 인증됨

Murwillumbah

9 years ago

Petcover Australia에 대한 Jacquie Everson의 의견:

Polite helpful staff, I have a claim made directly from the vets, I have re...

Polite helpful staff, I have a claim made directly from the vets, I have received no correspondence re the process or acceptance of the claim.

Petplan Australia

Petcover Australia

9 years ago

Hi Jacquie,

Thanks for the feedback, we'll contact the claims department to find out where this sits and get back to you.

Kind regards,

The Petplan Social Team

Petplan Australia

Petcover Australia

9 years ago

Hi Jacquie,

We've just been told by the Claims Department that you do not currently have a claim within our system that is active. Could you please follow up with your vet or give us a call on 1300 738 225 and talk to the claims department.

Kind regards,

The Petplan Social Team

구매일: 10/01/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Great value after comparing lots of products online. Also a great online ex...

Great value after comparing lots of products online. Also a great online experience.

Petplan Australia

Petcover Australia

9 years ago

Hi Greg,

Thanks for the great feedback, we're happy we could help!

Kind regards,

The Petplan Team

구매일: 09/01/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Not happy with the experience so far.

Once I had agreed to go with Petplan Australia I asked to have all details sent to me by mail not by computer as computer is not working properly. As yet I have received nothing by mail so I have...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Ann,

We've requested your documents to be sent out to you again.

Kind regards,

The Petplan Social Team

구매일: 08/01/2017

Judith Adams

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Judith Adams의 의견:

I am extremely happy with Petplan. I now have 3 dogs insured with you. For ...

I am extremely happy with Petplan. I now have 3 dogs insured with you. For two of them I have needed to claim and the process was simple. I received the refunds in good time and for the amounts as...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Judith,

Thanks for the feedback. We're pleased you have decided to insure your 3 dogs with us and that we could help you out quickly with the claims process.

Kind regards,

The Petplan Team

구매일: 09/01/2017

AARON BLANCATO

Feefo 인증됨

9 years ago

Petcover Australia에 대한 AARON BLANCATO의 의견:

Good service by Petplan Australia

Very friendly and easy to deal with. Hassle free.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Aaron, we're happy you're pleased with the service!

Kind regards,

The Petplan Team

구매일: 08/01/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Thank goodness for petplan

I found it easy to continue petplan already started by breeder for my pup. I didn't expect to have to use it so soon however, when my pup got quite sick. I made a claim and refund has been paid....

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Jan.

Thanks for the feedback, we're so happy you continued your plan from the breeder and that we could assist you with those unexpected vet bills!

Kind regards,

The Petplan Team

구매일: 07/01/2017

Sue Moffatt

Feefo 인증됨

perth wa

9 years ago

Petcover Australia에 대한 Sue Moffatt의 의견:

Excellent service by Petplan Australia

Excellent service hope it continues if ever I have to make a claim

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Sue!

Kind regards,

The Petplan Team

구매일: 06/01/2017

Meryl Brink

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Meryl Brink의 의견:

Average service and website

I was a little disappointed with the service as on first enquiry I was told I would get one month free then when I rang back to take out the policy the sales person did not give me one month free I...

자세히 읽기

구매일: 06/01/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Very helpful, covered everything we needed. Would love it if you had more t...

Very helpful, covered everything we needed. Would love it if you had more than 1 pet to offer a discount. Very easy to set up and great customer service

Petplan Australia

Petcover Australia

9 years ago

Hi Peta-ann and Justin,

Thanks so much for the feedback, we'll take this on-board. We're happy it was an easy set up and our customer service representatives were helpful!

Kind regards,

The Petplan Team

구매일: 06/01/2017