Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,292개의 리뷰 보기

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Feefo 인증됨

9 years ago

Petplan team solved the problem via emails even though it took a bit longer than I thought it should be.

Petplan Australia

Petcover Australia

9 years ago

Hi Xiang,

Thanks for the feedback. We're happy we could help solve your problem and hope you are happy with the solution.

Kind regards,

The Petplan Social Team

구매일: 12/03/2017

Rita Mansueto

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Rita Mansueto의 의견:

Great and informative, always polite, this is my second time with Pet Plan

Petplan Australia

Petcover Australia

9 years ago

HI Rita,

Thanks for the feedback. We're pleased that you are happy with the service and policies!

Kind regards,

The Petplan Social Team

구매일: 10/03/2017

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Feefo 인증됨

9 years ago

Not always they recieve my claims after several attempts, if I'm not on the ball then I could lose.

Petplan Australia

Petcover Australia

9 years ago

Hi Laura,

Thanks for the feedback, we'll take it on board as well as pass it on to the claims department.

Kind regards,

The Petplan Team

구매일: 10/03/2017

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Feefo 인증됨

9 years ago

We were applying for a second pet plan for our second pet. It would be great if I could have linked up the 2 payments and link the two accounts together.

Petplan Australia

Petcover Australia

9 years ago

Hi Karina,

Your plans are linked through a customer id number and we are currently looking at linking up payments. Thanks for your feedback, we'll be sure to take it on board.

Kind regards,

The Petplan Social Team

구매일: 08/03/2017

Leisa Swan

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Leisa Swan의 의견:

Great to deal with

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Leisa.

Kind regards,

The Petplan Social Team

구매일: 08/03/2017

William Darmody

Feefo 인증됨

Warragul

9 years ago

Petcover Australia에 대한 William Darmody의 의견:

I sent the email(copied below) on Wednesday 5th April, and have still not had a reply! Dear Petplan folks. Just getting in contact again re the Petplan policy for our dog Paddy. I have a few...

자세히 읽기

구매일: 07/03/2017

Katherine & Alex McDougall

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Katherine & Alex McDougall의 의견:

Very helpful and easy to deal with

Petplan Australia

Petcover Australia

9 years ago

Hi Katherine & Alex,

We're happy you are pleased so far with the policy and service. Thanks for the feedback!

Kind regards,

The Petplan Social Team

구매일: 06/03/2017

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Feefo 인증됨

9 years ago

Excellent service and helpful

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Rebecca, we're happy you're pleased with the policy!

Kind regards,

The Petplan Social Team

구매일: 03/03/2017

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Feefo 인증됨

9 years ago

The person on the phone when I initially enquired was a bit pushy and wanted me to sign up then and there but the person I spoke to when I did sign up was lovely and very helpful.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Ken. We're happy you were able to find the right policy with Petplan.

Kind regards,

The Petplan Social Team

구매일: 05/03/2017

Carol Williamson

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Carol Williamson의 의견:

Too many phone calls, almost stalking. Nearly didn't go with you guys because if how many time you rang. Even after I signed up you were still ringing and telling me that my free trial was about to...

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구매일: 03/03/2017