Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

British Pet Insurance 리뷰

모두 1,309개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

1 year ago

Couldn't get my pet policy done online but called and very helpful, professional and polite. All done very quickly too.

Petrina

British Pet Insurance

1 year ago

Thanks for your review! We're sorry the online process didn't work out, but we're glad our team could assist you quickly and professionally over the phone.

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Feefo 인증됨

1 year ago

After the death of my beloved dog British Pet Insurance dealt with my claim

My claim was dealt with sympathetically and efficiently.

Petrina

British Pet Insurance

1 year ago

Thank you for your kind words. We're so sorry for your loss and glad we could support you during such a difficult time.

Eva Porter

Feefo 인증됨

Brentwood

1 year ago

James

British Pet Insurance

1 year ago

Thank you for taking the time to provide us a rating. If you would like to discuss anything further regarding your experience with us, please call us on 01444 708840 or alternatively email us at info@petcover.uk.com

Joan Holman

Feefo 인증됨

Aberdeen

1 year ago

British Pet Insurance에 대한 Joan Holman의 의견:

Would Recommend British Pet Insurance

I have had two occasions where I have had to make a claim against a policy held by me with British Pet Insurance. I have found the team to be very helpful and kind in their dealings with me. In both...

자세히 읽기

James

British Pet Insurance

1 year ago

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with your experience with us :)

Chloe Oakes

Feefo 인증됨

1 year ago

British Pet Insurance에 대한 Chloe Oakes의 의견:

Great service

Really easy. Thank you

James

British Pet Insurance

1 year ago

Thanks for the great feedback on our service levels, we aim to please.

RemyRX

Feefo 인증됨

CREWE

1 year ago

British Pet Insurance에 대한 RemyRX의 의견:

Insurance purchase OK

I bought insurance, would have been 5 stars but Maddie who was supposed to call back never did and I have to chase but Emily dealt with query immediately.

James

British Pet Insurance

1 year ago

Thanks for taking the time to leave feedback, I do appologise if you were not in contact within a responsible time but we are happy to hear Emily was able to assist you!

Lauren

Feefo 인증됨

Essex

1 year ago

British Pet Insurance에 대한 Lauren의 의견:

Avoid!

Failed to send my certificate of insurance on taking over a policy, then proceeded to declined my claim for my horses injury and stated it was excluded, yet this differed to what was actually told...

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James

British Pet Insurance

1 year ago

We are sorry to hear that you are unhappy with the service and the outcome of your claim, if you would like to discuss this further, please call us on 01444 7088840 or alternatively email us at info@petcover.uk.com

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Feefo 인증됨

1 year ago

Fast and efficient

Claims are dealt with quickly and efficiently. Forms are easy to complete. Good communication with customers.

James

British Pet Insurance

1 year ago

Thank you for leaving a review, the team at British Pet Insurance are glad to hear you’ve been pleased with the service.

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Feefo 인증됨

1 year ago

Doggy Insurance

Always pay a genuine claim

James

British Pet Insurance

1 year ago

Thanks for the great feedback on our claims service.

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Feefo 인증됨

1 year ago

Clear and helpful

Very easy to talk to. Communication was very clear and helpful.

James

British Pet Insurance

1 year ago

Many thanks for such a lovely review, our aim is to make things as simple and clear as we can.

리뷰 초대를 받지 못하셨나요?

Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

Trusted Service Awards란

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