Difficult phone conversation over 1 hour long to get a £5 discount ( for a 2 pet, forlife plan) really a hard slog. Need to offer customers more incentives in the future as the policy is very highly...
Direct debit payment does not go out of my bank account as originally stated by Pet Plan, I was waiting over three weeks for my certificate of insurance.
I am not in a position to comment because I have not had to test the service provided yet. And because I cannot give feed back without giving a rating i must rate my experience so far as bad.