Package was not picked up - pick up date was totally fictitious. Carrier had no record of needing to pick up package. Total disaster.
Parcel hero totally unhelpful
They advised to contact carrier...
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2
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AC
Alan Cartwright
Feefo 인증됨
GBR
8 months ago
Parcelhero에 대한 Alan Cartwright의 의견:
Cheap Price but Poor Attention to Necessary Customs Documentation
The price and online application was good. However, as this was known by ParcelHero to be a carriage into the EU (Germany, in this case), the ParcelHero system did not account for nor point to the...
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0
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신뢰할 수 있는 고객
Feefo 인증됨
8 months ago
Did not receive on time
Parcel took longer to get there.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
8 months ago
Very very bad experience and poor service waste of money Im not satisfied
Very bad and poor service.we pay extra charges for protection but not protection just waste money.my mostly item was missing my experience 3 time but both times really bad experience never ever refer...
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2
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신뢰할 수 있는 고객
Feefo 인증됨
8 months ago
Used once (twice!!)- probably wont use again
With what i thought was a good company after a successful collection/delivery i immediately placed a second order (the first being ok). However, when things started to go wrong (no collection/ no...
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3
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KU
Kudzi
Feefo 인증됨
GBR
8 months ago
Parcelhero에 대한 Kudzi의 의견:
Do not use - unauthorised charges and hidden charges
I was hit with a large additional charge £177) taken without my authorisation after delivery, based on a false claim that my parcel was oversized. I provided clear photographic evidence proving the...
