Parts were missing from the shipment and the instruction manual was incomplete. Things took took long to arrive and issues to resolve (and yes, I understand there are staffing issues)
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
As communicated previously, we believe we have taken all reasonable steps to address your concerns. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience. - Mocka Customer Service
구매일: 15/06/2022
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신뢰할 수 있는 고객
4 years ago
Quick service and delivery. The harness works very well in keeping him safely in his highchair.
