Everything was delivered fine, but then I received an email from a 3rd party organisation called feefo, that Mocka had illegally shared my information, including my email address and name. So what...
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
The reviews of each product on our website are managed via Feefo Reviews. These are collected from our customers a few weeks after their purchase. They are 100% independent reviews, and we cannot control the publishing of the reviews. As a result, they can provide an impartial review of each product and we appreciate the time taken to let us know your concerns. We wanted to let you know we will not sell, distribute or lease your personal information to third parties unless distribution is for the purpose of facilitating secure transaction-related integrations and/or customer research conducted via bona fide third parties. For your reference you can also find our Privacy Policy here.
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Mocka Customer Service NZ
Mocka New Zealand
4 years ago
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Mocka were excellent! Sadly our mirror although packaged very securely arrived damaged but as soon as I let them know, another was on the way to us! Very personal service - couldn't be happier.
