The service was good in the sense it was shipped fast and I had a good resolution, but the product was horrific.
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your feedback! - Mocka Customer Service
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your comments. As communicated previously, we have tried to take all reasonable steps to address your concerns. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience. - Mocka Customer Service
Communication communication communication it’s lacking. Also 72 hours is a long time to wait for a reply.
Happy with the product but the delivery wasn’t sent correctly and with the lack of...
자세히 읽기
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your comments. As communicated previously, we have tried to take all reasonable steps to address your concerns. We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience. - Mocka Customer Service
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you so much for taking the time to leave us this awesome review. - Mocka Customer Service
구매일: 05/06/2022
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4 years ago
Great service, as always.
구매일: 05/06/2022
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신뢰할 수 있는 고객
4 years ago
From the time I ordered the product I was kept informed all the way to it arrived at my home
