Really loved the side tables however one was damaged during delivery.
I am still waiting three weeks after receiving the damaged goods and reaching out to their customer service.
Terrible customer...
자세히 읽기
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having. - Mocka Customer Service
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having. - Mocka Customer Service
Difficult to return product due to large boxs and expensive courier fees, no postage options provided by Mocka on request.
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for taking the time to place feedback, very helpful. We are constantly looking for ways to improve and we will definitely pass this on. We do try to ensure useful information like this is listed on our website to assist - Mocka Customer Service
제품 리뷰
Mocka Customer Service NZ
Mocka New Zealand
4 years ago
Thank you for taking the time to place feedback, very helpful. We’ve taken great care to ensure true accuracy of all product colours shown on our website. In some cases, the possibility of variations will be listed in the product specifications. We always only photograph the genuine item that you will receive.
Please note it’s possible for, colours, shades, and wood grains to appear different on your computer or phone depending on your personal colour settings. There are additional factors to consider as well, such as colours and tones reflecting differently depending on the lighting in the studio and in your home. We show different photos so that you can see how this could be possible. - Mocka Customer Service
Easy to order, exactly like the one on the website and quick delivery
제품 리뷰
구매일: 04/06/2022
0
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신뢰할 수 있는 고객
4 years ago
Good service, quick delivery
구매일: 31/05/2022
0
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신뢰할 수 있는 고객
4 years ago
Ordered kids table and chair, came, and leg of table was faulty and chair leg had a mark on it. They replaced them straight away, no issues at all, really appreciated quick response and replacements