Luxury Gold 리뷰

We are very happy to learn that the enthusiasm and professionalism of the Travelling Concierge, helped to enhance your time on the tour. Furthermore, we appreciate that more included experiences would have been better tailored to your preferences; therefore, we have forwarded your suggestions to our Product Development team for review. That said; thank you for writing into us and we hope to journey together again soon. 

Our itineraries incorporate a mix of transportation. Yet, no matter how you arrive at your destinations; you can be sure that we have taken care of all of the details, to ensure that your journey is smooth and seamless all the way. Furthermore, we are very pleased that you enjoyed your time taking in the sights throughout the journey and we hope to welcome you back for more top quality experiences in the future. 

Jillian - Head of Operations, Insight Vacations

With Insight Vacations, you can look forward to travelling with ease; knowing that all of the details of tour have been taken care of for you. Furthermore, while the Palais Art Hotel has been chosen for it special atmosphere and luxury service that we believe compliments our guests’ itinerary; we understand that the location was not to your preferences. As a result, we have forwarded your comment to our Product Development team for their consideration. Nonetheless, we are very pleased that you were impressed with the rest of the accommodations on the tour and we look forward to welcoming you back to journey in style with us once again.

It delights us to read that you were satisfied with your Indulgence in Eastern Canada tour and to learn that you had a smooth journey from start to finish. What's more, at Insight Vacations; we work passionately to include the perfect mix of experiences into our Luxury Gold itineraries so we are happy that you enjoyed the organisation of the tour. 

Thank you for your feedback regarding your recent Luxury Gold experience. We carefully chose from hotels that we believe will compliment your itinerary and therefore, we are sorry to hear that some of your expectations were not met. The star ratings and the facilities provided by each hotel do vary from city to city. However, we strive to ensure they are all up to the standards that we expect, and will be looking closely into the issues with the hotels that you have raised. Nevertheless, we are very pleased that your Travelling Concierge assisted in creating an excellent experience for you in the American heartland, and we hope to have the pleasure of exploring more destinations together in the future.  

It makes us happy to read that you truly enjoyed your Southern Grace itinerary and we are pleased that the cuisine stood out as a highlight of the trip. What's more, we would like to thank you for leaving your feedback and we hope to share another Luxury Gold experience with you again soon. 

Our Travelling Concierges are there to ensure that your journey is enjoyable and runs smoothly the whole time; therefore, it disappoints that the service did not live up to your expectations. Similarly, while guests can look forward to smaller group sizes and extra legroom on our coaches than on a standard 53 seater; we regret to learn that the size of the group was not suited to your preferences. Nonetheless, thank you for your feedback, we will use it to help improve our guests' experiences going forward.