Thank you for taking the time to share your feedback after travelling with Luxury Gold.
We are pleased to read that you found the service to be of a high standard and that the Travel Concierge and Coach Driver contributed positively to your experience throughout the journey.
We note your comment regarding wishing for more time at certain itinerary stops. Your feedback has been read carefully and will be shared with the relevant teams for consideration when reviewing future itinerary planning.
We appreciate you travelling with us and hope to welcome you again in the future.
Service was good for the most part. The Travel Concierge and Driver did an excellent job and were fun. The Travel Concierge may have needed more support from the home office. She was working to...
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Kim Devereux
Luxury Gold
1 day ago
Thank you for taking the time to share your feedback after travelling with Luxury Gold.
We are pleased to read that the Travel Concierge and Coach Driver delivered excellent service throughout your journey and helped maintain a positive and enjoyable atmosphere for the group. It is also good to read that you appreciated the variety within the itinerary and the overall experience across the destinations visited.
We are sorry to read about the changes to the hotel experience in Aix en Provence and the impact this had on your expectations, as well as the adjustments required to the farewell dinner arrangements in Paris. We also understand your comments regarding the level of support required during these changes. Your feedback has been read carefully and will be shared with the relevant teams for review, particularly in relation to contingency planning for key experiences.
We appreciate you travelling with us and are grateful for your thoughtful reflections, including your recognition of the professionalism and composure shown throughout the journey.
Service such as portage services at hotels are good
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Kim Devereux
Luxury Gold
1 day ago
Thank you for taking the time to share your feedback after travelling with Luxury Gold.
We are pleased to read that you found the service, including porterage at hotels, to be of a good standard, and that the itinerary and most hotel selections met your expectations. It is also good to read that the Travel Concierge demonstrated strong knowledge throughout your journey.
We are sorry to read your concerns regarding the replacement hotel in Aix, the choice of meals, and your view of the organisational aspects of the experience. We also note your disappointment regarding the cancellation of the farewell dinner at the Eiffel Tower and understand how important this element of the itinerary would have been for your trip. Your comments have been read carefully and will be shared with the relevant teams for review.
We appreciate you travelling with us and thank you for sharing your feedback.
Everything was excellent and ran like clockwork, from the time my private transfer locked me up at Heathrow to when another car dropped me at the Edinburgh airport.
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Kim Devereux
Luxury Gold
8 days ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are pleased to read that your journey ran smoothly from start to finish and that you felt well supported throughout your private transfers and itinerary. It is also great to know that the selection of private tours and included meals contributed positively to your overall experience.
We are especially pleased to read your kind comments regarding the Travel Concierge and Coach Driver, and the attentive service provided throughout your journey.
Thank you again for your feedback, and we look forward to welcoming you on another Luxury Gold journey in the future.
Every aspect of the trip was first rate. The itinerary, the accommodations, the food, the transportation, and all of the special extras were amazing.
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Kim Devereux
Luxury Gold
11 days ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are pleased to read that every aspect of your journey met your expectations, from the itinerary and accommodations to the dining, transportation and special inclusions. It is also good to know your Travel Concierge helped make the experience so memorable for you and the group.
We are especially pleased that this journey ranks among your top five travels, particularly given your extensive experience.
Thank you again for your feedback and for travelling with us.
Friendly and efficient service. We enjoyed the tour tremendously and would recommend to our friends. Emma Leech our tour director is kind and efficient. Good service from staff in hotels we visited...
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Kim Devereux
Luxury Gold
8 days ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are pleased to read that you enjoyed your tour and found the service friendly and efficient throughout your journey. It is also great to know that the Travel Concierge and Coach Driver contributed positively to your experience and that you appreciated the well planned route and carefully selected destinations across England.
We are pleased that the hotel teams also provided good service during your stay.
Thank you again for your recommendation, and we look forward to welcoming you on another Luxury Gold journey in the future.
We have traveled with LG on three vacations to Europe. LG provides door to door delivery for us to/from airports as well as to our hotel. Our tour guide and bus driver take good care of us throughout...
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Kim Devereux
Luxury Gold
13 days ago
Thank you for travelling with Luxury Gold and for taking the time to share such detailed feedback.
We are pleased to read that you have chosen to travel with Luxury Gold on multiple occasions and that our door to door service, carefully selected hotels and dining experiences continue to meet your expectations. It is especially rewarding to know that the Majestic Switzerland journey left such a strong impression, with its stunning landscapes and welcoming atmosphere.
We are also very pleased to read your kind comments about your Travel Concierge and Coach Driver, and how their knowledge, professionalism and care helped enhance your experience throughout the journey. It is always encouraging to know when their support contributes so positively to guests’ time with us.
Thank you once again for your thoughtful feedback and continued loyalty. We look forward to welcoming you on another Luxury Gold journey in the future.
*Personal information removed by Feefo* was absolutely amazing throughout the entire trip. Her professionalism, knowledge, organisation, and attention to detail made the experience seamless and...
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Kim Devereux
Luxury Gold
13 days ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are pleased to read that your journey through Spain and Portugal offered such a well-balanced itinerary, with a strong mix of iconic landmarks, cultural experiences and time for independent exploration. It is also rewarding to know that the accommodation, transport arrangements and pacing of the tour contributed to a smooth and enjoyable experience.
We are especially pleased to read your kind comments about your Travel Concierge, whose professionalism, knowledge and care helped ensure the journey felt seamless and well supported throughout. It is also great to know that the organisation and attention to detail allowed you to fully appreciate each destination.
Thank you once again for your thoughtful feedback. We hope to welcome you on another Luxury Gold journey in the future.
We had a fabulous time with all our needs and desires catered for on our Ultimate Ireland trip with *Personal information removed by Feefo*
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Kim Devereux
Luxury Gold
13 days ago
Thank you for travelling with Luxury Gold and for taking the time to share your feedback.
We are pleased to read that you had such an enjoyable experience on your Ultimate Ireland journey and that your needs and expectations were so well looked after. It is especially rewarding to know that your Travel Concierge provided exceptional care and support, even after your tour had concluded.
Thank you once again for your kind comments. We truly appreciate your feedback and hope to welcome you on another Luxury Gold journey in the future.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.