They sent a UK 8, not a US 8 on some items and others were not received. LTS Customer Service didn't/wouldn't resolve this issue plus I have to pay for return shipping. It's so disappointing as a...
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Ida
Long Tall Sally
2 days ago
Thank you for sharing your feedback. We’re truly sorry for the disappointment and frustration caused by receiving incorrect sizing, missing items, and the difficulty you experienced when trying to get this resolved. We understand how especially frustrating this is when shopping for tall clothing, where options can already be limited. This is not the experience we want for our customers, and we sincerely apologise for the inconvenience and time this has cost you.
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공유
SH
Stephanie Holzhauer
Feefo 인증됨
3 days ago
Long Tall Sally에 대한 Stephanie Holzhauer의 의견:
I appreciate that the clothes are made specifically for tall women
Ida
Long Tall Sally
2 days ago
Thank you so much for your feedback! We’re really pleased to hear that you appreciate our clothes being designed specifically for tall women. It means a lot to us!
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FH
Frances Hodgkinson
Feefo 인증됨
GBR
3 days ago
Long Tall Sally에 대한 Frances Hodgkinson의 의견:
Sleeve lengths work well as a taller person
Excellent service. Well packaged and delivered on time. No issues with returns and refund.
0
공유
BH
Barb Hartzog
Feefo 인증됨
USA
3 days ago
Long Tall Sally에 대한 Barb Hartzog의 의견:
Great pants, jeans and service!
Shipping takes a little long, but that can’t be helped.
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신뢰할 수 있는 고객
Feefo 인증됨
4 days ago
Poor customer service.
Ordered 3 items. Received all of them two sizes too small. Sloppy! To get proper customer service took forever.
Ida
Long Tall Sally
4 days ago
We’re very sorry to hear about the sizing issue with your order and apologise for the frustration caused. We did respond to your query within 24 hours, but we understand that waiting can still feel frustrating. We’re always working to improve both our products and customer service experience, and we appreciate your feedback.
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신뢰할 수 있는 고객
Feefo 인증됨
4 days ago
Perfect fit
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공유
TG
Terry Gottschall
Feefo 인증됨
USA
4 days ago
Long Tall Sally에 대한 Terry Gottschall의 의견:
Bomber jacket
Quick delivery
0
공유
KH
Kristine Huff
Feefo 인증됨
CAN
4 days ago
Long Tall Sally에 대한 Kristine Huff의 의견:
Pretty dress but it fits large
No comments
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 days ago
Quick delivery and returns
Katie
Long Tall Sally
4 days ago
Thank you for your positive feedback! We’re pleased to hear you were happy with our quick delivery and returns service.
