Returning items was easy enough but it took nearly a week from sending back to getting a refund - having been pushed into getting an evoucher over a card refund this meant I have had to wait another...
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Izzy
Long Tall Sally
1 month ago
Thank you for sharing your feedback. We’re pleased to hear that the return process itself was straightforward, but we’re sorry for the frustration caused by the time taken to process your refund and the delays this created with placing a new order.
We understand that waiting for a refund, especially when you’re eager to reorder items in the correct size, can be disappointing. We appreciate your patience and have taken your comments on board as we continue to review and improve our returns and refund experience.
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Feefo 인증됨
1 month ago
Summer trousers
Plenty of notice about delivery and came very quickly
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JH
Jennifer Hunter
Feefo 인증됨
USA
1 month ago
Long Tall Sally에 대한 Jennifer Hunter의 의견:
The jeans we ordered arrived in a timely manner.
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Feefo 인증됨
1 month ago
Stylish items
Wonderful stylish selection but why does nothing ever change with the shipping costs?
It has been mentioned many times that shipping is too expensive, why does one have to pay again for returning and...
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Feefo 인증됨
1 month ago
Awesome selection!
Awesome products, but shipping rates are very expensive. I also wonder why people outside the UK can not have a reward system.
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JO
Joanne
Feefo 인증됨
ZAF
1 month ago
Long Tall Sally에 대한 Joanne의 의견:
Really bad customer service never to be repeated
Can’t get anyone to help me with a workable solution and I spent a lot of time f money. Devastated
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PA
Patricia
Feefo 인증됨
NLD
1 month ago
Long Tall Sally에 대한 Patricia의 의견:
Super!
Super! Snel geleverd.
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ST
Sara Taylor
Feefo 인증됨
GBR
1 month ago
Long Tall Sally에 대한 Sara Taylor의 의견:
Lovely leather trousers but mis sold as length not as described
Item not as described
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Feefo 인증됨
1 month ago
Quality challenges
Since it was sold the quality of the products ****.