The service for sorting out a double overpayment was excellent. The money was repaid very quickly without any quibble. The reason for the over payment was however, that the website mal-functioned and...
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제품 리뷰
Hannah
Live Better With Dementia
8 years ago
Dear Jenny, thank you for taking the time to give us your feedback on the Call to Mind game, we do truly appreciate it. Unforgettable is always working with suppliers to improve products and customer feedback is a vital part of this, so thank you, it truly helps us and we do take it on board.
구매일: 17/09/2017
0
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VC
Verified Customer
8 years ago
Live Better With Dementia에 대한 Verified Customer의 의견:
First clock was faulty. Where is quality control
Hannah
Live Better With Dementia
8 years ago
Dear Nigel, thank you so much for your feedback. I'm so sorry that the first clock you received was faulty. We have now discontinued this clock and replaced it with our version so that we can more closely monitor the feedback and ensure it is up to our quality standards.
구매일: 05/01/2017
0
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신뢰할 수 있는 고객
8 years ago
The clock is fine. I don't like spam emails or seeing the ad for my purchase on Facebook.
Hannah
Live Better With Dementia
8 years ago
Thank you for taking the time to give us your feedback. I'm sorry to hear that our emails and marketing have caused some annoyance. We do try to limit the number of emails that we send and always aim for them to be informative and helpful but should you wish to unsubscribe from them you can at any time, either via the email - there is an "unsubscribe" button, or if you contact our customer service team we can remove you from the list.
제품 리뷰
Hannah
Live Better With Dementia
8 years ago
Thank you for taking the time to give us your feedback. I'm sorry to hear that our emails and marketing have caused some annoyance. We do try to limit the number of emails that we send and always aim for them to be informative and helpful but should you wish to unsubscribe from them you can at any time, either via the email - there is an "unsubscribe" button, or if you contact our customer service team we can remove you from the list.
구매일: 19/09/2017
0
공유
VC
Verified Customer
maidstone
8 years ago
Live Better With Dementia에 대한 Verified Customer의 의견:
i am dissapointed with the back up as i havent heard from you regarding a problem im having with the personal alarm as when i text its location it is an hour behind therefore it defeats the object...
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Charlie
Live Better With Dementia
8 years ago
Dear John, thank you for feedback, I'm sorry we have not been back in touch. I have emailed you regarding the issue but have not yet heard back from you. If you are still experiencing difficulties with your tracker please do not hesitate to contact us. I really do apologies that nobody has been in touch with you sooner.
제품 리뷰
Charlie
Live Better With Dementia
8 years ago
Dear John, thank you for feedback, I'm sorry that the tracker is not working. I have emailed you regarding the issue but have not yet heard back from you. If you are still experiencing difficulties with your tracker please do not hesitate to contact us.
It's been a great success especially as my husband is now bed bound because of a dreadful fall. I was especially helped by phoning the maker when I was unsure how to operate the radio
