I called to ask a few questions about a pool filter as we had somewhat of an emergency. They were extremely helpful and understanding of what we needed. It arrived very quickly, a day sooner than...
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Tyler Jones
Poolsupplies.com
3 years ago
We love our team of pool experts! Thank you so much for the kind words and happy swimming!
I purchased an oval mesh leaf cover for my pool. I use it in the winter & keep my pool running. Great price and service. I haven't tried it on my pool yet.
Tyler Jones
Poolsupplies.com
3 years ago
Please let us know when you do! Thank you for choosing PoolSupplies.com
They provided a great product at a good price and delivered it promptly. I have always been extremely satisfied with them and will definitely use them again.. They have never disappointed me.
Tyler Jones
Poolsupplies.com
3 years ago
Thank you so much for the kind words! We work hard to meet expectations like yours and we're happy to hear we hit the mark for you.
The pool cover was delivered within 5 days of ordering. The web site description seems clear and I hope it meets all our expectations when we install it in about 3-4 weeks time.
Tyler Jones
Poolsupplies.com
3 years ago
Please let us know when you install! Thank you for the feedback.
I’ve not received my pool cover or even a shipping notice. Order status on website shows nothing new since the day I ordered, except shows it paid for and I have nothing in hand
Hello! We are sorry that you thought our prices were too high. We pride ourselves on having all our products in stock and at low prices with same-day shipping until 4 p.m. If you have concerns about the costs of our products, we would love to hear about it! Don't hesitate to contact customer support at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST. Thank you for your feedback!
신뢰할 수 있는 고객
3 years ago
Hi,
So the winter cover i bought (Buffalo Blizzard Plus) is $54.00 plus FREE delivery on AMAZON and you charged me $69.99 plus $10.95 handling, so my math tells me i paid $25.95 more for the exact same product and i've been ordering this cover from your site (which is your best cover) every couple of years as needed in my environment here in the northeast. That to me is a BIG difference in price, don't you think ?
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello again! I have checked on your order and figured out that you purchased the kit that includes the clips for $69.99 from us. Had you purchased separately from Amazon, this would cost
$33.96 for the clips and $54.99 for the cover, which would cost $88.95, as opposed to the $80.95 that you paid through poolsupplies.com. We are sorry for the confusion, but we hope this price breakdown helps!
