Quite a harsh comment since the customer entered this without capitalisation and capitalised other words.
Customer's requested engraving:
- Personalised Message (Bottom): 6th march 2013
- Personalised Message (Top): The Peltons
This information is confirmed in the shopping basket, on checkout and within a confirmation email, so the customer had 3 chances to spot this if it was a problem.
Many thanks
Andy Smith
Keep It Personal LTD
Director
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Feefo 인증됨
13 years ago
Prompt delivery
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Feefo 인증됨
13 years ago
very good service thank you
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Feefo 인증됨
13 years ago
Customer Service was excellent - cannot fault it.
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Feefo 인증됨
13 years ago
Excellent quick service. Really quick delivery. Will be placing an order again
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Feefo 인증됨
13 years ago
Initially the wrong box for goods was sent which was a problem for given the…
Initially the wrong box for goods was sent which was a problem for given the nature of the gift. However lucky enough there was time for you to send me the correct box before the wedding date. If...
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Keep It Personal
Keep It Personal
13 years ago
Many apologies for this Beverley I have spoken to my colleagues and have rectified any future issues with this as the product code is similar to another similar item and we have made this unique so will not happen again.
I'm glad the correct box arrived in time.
Many thanks
Andy Smith
Keep It Personal LTD
Director
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Feefo 인증됨
13 years ago
Excellent service, fast delivery.
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Feefo 인증됨
13 years ago
Great service
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Feefo 인증됨
13 years ago
Really quickly delivered, I mean really fast! Within a day of being ordered, that fast!
