Excellent. A good price and a site that is clear, understandable and uncomplicated
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구매일: 31/03/2022
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Feefo 인증됨
4 years ago
Quick easy to follow,
구매일: 30/03/2022
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Feefo 인증됨
4 years ago
We had organised fpr a trip to Bali.But when we went to pay for the flights the cost had risen by $1000..We then realised that it was in the middle of the school holidays as well as Easter...
Buying is easy. Changing and contacting is too difficult I called the call center for over 10 hours, but still no connection. No reply to email either. I have to leave in 5 days, but I still...
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David Mayo
InsureandGo Aus
4 years ago
Hi there,
I am sorry to hear about your experience. Our team has been dealing with a higher than expected number of enquiries and we are slowly getting back to all our customers. I apologise if your enquiry has taken a long time to respond. You can submit a formal complaint by emailing complaints@insureandgo.com.au.
Kind Regards,
The InsureandGo Team
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David Mayo
InsureandGo Aus
4 years ago
If you don't mind, can you please let me know what number you are trying to reach so that we can look into it? Cheers
구매일: 29/03/2022
0
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RW
Roisin Wall
Feefo 인증됨
4 years ago
InsureandGo Aus에 대한 Roisin Wall의 의견:
Easy to understand, good Covid cover and good value.
Had to call twice to clarify and both times the customer service was appalling and unhelpful. The girl the first call was so rude and hung up on me. The guy the second time wasn’t much better. Shame...
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David Mayo
InsureandGo Aus
4 years ago
Hi there,
I am really sorry to hear about your experience. I have sent your comments to our Customer Service Manager and the team will look into your feedback as soon as possible. Please note you also have 14 days cooling off period if you want to cancel your policy. If you have any questions, please contact us.
Kind Regards,
The InsureandGo Team
