We are delighted that you had such an enjoyable adventure with us on your first tour and equally so, that you have come to associate Insight Vacations with expected quality. As a result, we truly regret to learn that the standard of the tour was not as high as you had anticipated. That said, our Operations team will investigate your concerns, to assist in the development of our experiences going forward. Nevertheless, we are happy that you enjoyed visiting all of the destinations, and that York and Edinburgh stood out as some of the highlights.
