Delivery very slow. But was kept informed of this .. good received but wrong item. Havel let customer service know submitted photo evidence as asked and now waiting for a response
Card is lovely...
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Jayne - Help Team
HobbyMaker
3 years ago
Hi,
Thank you for your review.
We are sorry to hear that you have received an incorrect item in your order, and understand your disappointment.
We can see from looking at your account that the advisor you spoke with has now sent this query over to the relevant members of our team, and they will look into having this issue resolved for you, and they will be in touch as soon as possible.
We once again apologise for any inconvenience caused, and look forward to hearing from you again soon.
Kindest regards,
HM.
The product was in good condition despite the packaging which seemed flimsy, given the weight of my order. The box was bashed on three sides because there was so much space inside it. The items were...
The top crafting brands, all under one roof. With demonstrations from crafting experts live every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop for crafting supplies on our website and join our crafting community on Facebook.
The top crafting brands, all under one roof. With demonstrations from crafting experts live every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop for crafting supplies on our website and join our crafting community on Facebook.
