Ordered from 2 different suppliers. One part arrived but the other did not as yet, 10 days later.
Morgan - Help Team
HobbyMaker
3 years ago
Hello,
Thank you for your feedback.
We are sorry to hear that you have not yet received the rest of your order, we have passed this over to our team to be looked into further for you.
HM
Good morning,
Thank you for your feedback regarding our service and this order.
We are very sorry to hear that you have not received this order just yet and we do apologise for any inconvenience this may have caused you. Unfortunately we do have to allow for fifteen working days to pass from the date that the order was dispatched before we are able to have a look into this further for you in order to allow for any delays. Therefore, if you have still not received the parcel by the 18th November, please let us know and we will be more than happy to look into this further for you.
If you require any further assistance, please do not hesitate to contact us on 0800 001 4433 or email us at help@hobbymaker.co.uk.
Kind regards,
Clare W - Help Team
www.hobbymaker.co.uk.
It really is nice to deal with these folks. Thy always get the billing right, they deliver the correct products and the deliveries are within an acceptable time frame.
I really like them
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The top crafting brands, all under one roof. With demonstrations from crafting experts live every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop for crafting supplies on our website and join our crafting community on Facebook.