Only problem we had was trying to pay the balance by phone, it took many…
Only problem we had was trying to pay the balance by phone, it took many attempts to get through as line (s) were busy. Frustrating when you work full time. Otherwise great service as always.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you for your feedback, I am sorry it took a couple of attempts to get through to us to pay your balance. Unfortunately sometimes it's very busy during the day, but we are here until 9pm at night Mon - Thurs and the phones tend to be a little quieter then. I am glad that you managed to get through in the end and I hope that you have a wonderful holiday.
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Feefo 인증됨
13 years ago
quick and easy service web site
quick and easy service web site
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much.
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Feefo 인증됨
13 years ago
Booking was a very straightforward experience andtelephone staff were cheerful, helpful and efficient. Thank you.
Booking was a very straightforward experience andtelephone staff were cheerful, helpful and efficient. Thank you.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much, it's always a pleasure to help wherever we can. Have a lovely holiday.
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Feefo 인증됨
13 years ago
The speed and efficiency of booking was excellent.
The speed and efficiency of booking was excellent.
Helpful Holidays
Helpful Holidays
13 years ago
Very glad to hear it! Many thanks.
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Feefo 인증됨
13 years ago
There service so far has been fantastic as we have had to change are bookings…
There service so far has been fantastic as we have had to change are bookings and nothing has been too much trouble.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you so much. We do understand that these things happen so do our very best to help out when they do. I hope, now that all is sorted, that you have a lovely holiday.
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Feefo 인증됨
13 years ago
Excellent customer service.
Excellent customer service.
Helpful Holidays
Helpful Holidays
13 years ago
Many thanks
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Feefo 인증됨
13 years ago
Booking was easy, house was perfect.
Booking was easy, house was perfect.
Helpful Holidays
Helpful Holidays
13 years ago
Fantastic! Thank you.
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Feefo 인증됨
13 years ago
This is our third holiday booked through Helpful Holidays. We have on each occasion found…
This is our third holiday booked through Helpful Holidays. We have on each occasion found them to be very efficient.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you very much. We're very glad to have you back and wish you many happy holidays in the future.
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Feefo 인증됨
13 years ago
The only thing I object to is the charge made for using a credit card.
The only thing I object to is the charge made for using a credit card.
Helpful Holidays
Helpful Holidays
13 years ago
Thank you for your feedback. The charge to pay with a credit card is 1% of the payment. Unfortunately, the bank charges us 2% on all credit card transactions and rather than passing on the full 2%, we opt to split this 50/50 with customers. You are, of course, always able to pay using a debit card at no charge at all.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.
Helpful Holidays is based in the West Country, with 600 high quality, inspected, self-catering holiday homes across Devon, Cornwall, Somerset and Dorset. They range from coastal cottages to country houses and many accept pets.
