Not perfect - website said there was an issue with our booking but we had no idea whether it had gone through or not. No one on the phone (despite being told to ring a specific number) until next...
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Mavyreen
Globehunters
7 years ago
Hi James,Thank you very much for your review and for letting us know about the issues you've faced! We definitely do not want our customers to feel in a limbo if the purchase has gone through or not - we will definitely take this up to the relevant departments to do the necessary fixes.Again, apologies for the inconvenience caused and if you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
TC
Trusted Customer
7 years ago
Thanks for your reply - good to hear you will sort for other customers. Looking forward to our trip!
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신뢰할 수 있는 고객
7 years ago
unable to buy it using the mobile, bought it on the compter， best price
Mavyreen
Globehunters
7 years ago
Hello! Thank you very much for your feedback and for letting us know about your issues on mobile bookings! We certainly will look into this and solve it to make sure no one will have this issue in the future. We are still glad you booked with us!If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip!
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신뢰할 수 있는 고객
7 years ago
Straight forward booking
Mavyreen
Globehunters
7 years ago
Thank you very much for your review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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신뢰할 수 있는 고객
7 years ago
no communications received from GH
Mavyreen
Globehunters
7 years ago
Hello, We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you. This is certainly not the level of customer service that we expect for our customers. We would like to look into your case to be able to investigate what had happened and to see how we could avoid something similar to happen in the future. Can you please send us an email on socialmedia@globehunters.com telling us more details about your case? Kind regards, Your Globehunters team
Mavyreen
Globehunters
7 years ago
Hello! We have looked into your case and it seems that you have used your work email address (this might have explained the delay in you seeing our emails). Our Customer Service reps have tried contacting you over the phone but you were unavailable. Please do also check your SPAM/Junk Mail folder just in case as some of our emails gets sent there. If you need further assistance, please get in touch via socialmedia@globehunters.com or by calling us at 0208 944 4688.
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신뢰할 수 있는 고객
7 years ago
Easily purchased my tickets but it takes time to send my e-ticket .I need to email first before my e-ticket was sent to me.
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! We are continuously working on speeding up our ticketing process so hopefully, next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!
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신뢰할 수 있는 고객
7 years ago
Quick and prompt service
Quick and prompt service, clear and easy to use. Thanks !
Mavyreen
Globehunters
7 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service! Wishing you a safe and happy trip!
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TC
Trusted Customer
7 years ago
Globehunters에 대한 Trusted Customer의 의견:
Great price and easy to use site. All good so far!
Mavyreen
Globehunters
7 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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신뢰할 수 있는 고객
7 years ago
Not travelled yet
Good service so far, haven't travelled yet so will post another review later but so far so good👍
Mavyreen
Globehunters
7 years ago
Thank you very much for your fab recommendation! We're sure everything will go well - but if not, we're here so let us know how we can help! :-) If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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신뢰할 수 있는 고객
7 years ago
AS good as booking directly with the airline, just cheaper
I was a but worried and didn't want to give feedback before I had flown and was back safely but suffice to say Globebunters were the cheapest for my Philippines Airlines return flight to Manilla and...
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Mavyreen
Globehunters
7 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
공유
신뢰할 수 있는 고객
7 years ago
Great experience!
This is my 3rd or maybe 2nd flight bookings which i had a very excellent experience customer service and managed to get brilliant deals from the airlines which i normally book for my flights to go...
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Mavyreen
Globehunters
7 years ago
Thank you so much for the review! We are so happy that you use us quite often and we would do everything we can to get you the best deal possible every single time!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip!
