Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Globehunters 리뷰

신뢰할 수 있는 고객

Feefo 인증됨

3 years ago

Misleading on price.

Prices are quoted without clearly setting out basis. We booked economy but did not realise that did not include bagage. Additional £700 for baggage to be added. This was nit made clear until after...

자세히 읽기

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

0

MA

Mr OLUWAFEMI ALE

Feefo 인증됨

3 years ago

Globehunters에 대한 Mr OLUWAFEMI ALE의 의견:

Flights are not detailed.

Mavyreen

Globehunters

3 years ago

Thank you for your review. We would like to highlight that we advertise flights as distributed to us by the Global Distribution Systems, which are communicating with theofficial airline availability of flights. Therefore, we cannot produce any flights that do not exist and this is something which we do not have control with. Hope this helps!

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신뢰할 수 있는 고객

Feefo 인증됨

3 years ago

Rude customer service, hidden fees!

Train your customer service people not to speak over the customer and not to come out with hidden charges after payment had been made for additional items such as baggage!!!!

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

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신뢰할 수 있는 고객

Feefo 인증됨

3 years ago

Booked tickets, didn’t realise there was no luggage had to pay extra. 3 weeks later and still not received any confirmation or tickets. Called to enquire and keep being told 10 days but still nothing

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

0

신뢰할 수 있는 고객

Feefo 인증됨

3 years ago

looks good but there is something left to maintain on the offered flight tickets such as luggage including or not including , let travellers know before buy the ticket. And delayed to send E-...

자세히 읽기

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

0

신뢰할 수 있는 고객

Feefo 인증됨

3 years ago

No communication

So far not very good Ive had no receipt, ticket /confirmation of my flight Ive emailed both emails attached to the email response of my booking

Mavyreen

Globehunters

3 years ago

Hi, thanks for the review! We are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!

1

MQ

Mrs Jiahui Qi

Feefo 인증됨

3 years ago

Globehunters에 대한 Mrs Jiahui Qi의 의견:

It was fine and everything went well.

Mavyreen

Globehunters

3 years ago

Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)

0

MP

Mrs Stephanie Powell

Feefo 인증됨

3 years ago

Globehunters에 대한 Mrs Stephanie Powell의 의견:

Check airlines benefits before booking

Agent kept trying to get us to upgrade as he was telling us baggage not included and wanted a further £240 . American Airlines gives each passenger one free hood bag . I told him this but he kept...

자세히 읽기

Mavyreen

Globehunters

3 years ago

Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares. We hope we can have the opportunity to serve your travel needs again in the future. I appreciate your understanding. Best regards, Globehunters Team

2

UC

UCC

Feefo 인증됨

London

3 years ago

Globehunters에 대한 UCC의 의견:

Good service

The agent was very polite on the phone gave me answers to my enquiries. I was a bit worried about my booking he ashore me that they were real agents not 419 trying to con me out of money, I have had...

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Mavyreen

Globehunters

3 years ago

Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!

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Feefo 인증됨

3 years ago

Globe hunters were great dealt with my booking quickly and explained the bo

Great customer service

Mavyreen

Globehunters

3 years ago

Thank you so much for the review! Glad to know that we provided you with the highest level of customer service for your chosen flight! Wishing you a safe and happy trip!

0