Prices advertised don't include baggage. I was made to pay much more extra then the next cheapest broker for Two piece luggage.
Also I was advised that I will get my e-ticket after a month, at the...
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Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
1
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Feefo 인증됨
3 years ago
Успешно прошла покупка билета)
Mavyreen
Globehunters
3 years ago
Thank you very much for the rating! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
Slow to communicate
Unimpressed with level and speed of communication after booking and have had to chase multiple times in regards to booking queries to then be given the wrong details to access our itinerary
Mavyreen
Globehunters
3 years ago
Hi sorry to hear that.
Yes we are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
3 years ago
Watch out for luggage scam
Booked online via a link from Skyscanner. There's no prompt to add luggage, you see it on confirmation and may get a call. Flights that were £20 lower than everyone else then required an additional...
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Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
신뢰할 수 있는 고객
3 years ago
This would seem to be the standard reply from this company to the same issues for a good few months. It would appear that they have little or no intention of amending their booking site so they continue, in my opinion, scam unsuspecting travellers.
2
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MC
Mr Christopher Clark
Feefo 인증됨
3 years ago
Globehunters에 대한 Mr Christopher Clark의 의견:
Very efficient service, no complaints at all.
Thanks Jerin.
Chris Clark
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
공유
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Feefo 인증됨
3 years ago
Pretty good service
A good site to find the flights that suit you, and easy to use. The only reason I knocked a star off is because of the small details - I booked a premium economy flight with two legs, not only for...
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Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
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MA
Mr Saheed Adegbenro
Feefo 인증됨
3 years ago
Globehunters에 대한 Mr Saheed Adegbenro의 의견:
Their service is very poor, I booked flight through them for more than 3 weeks but yet to get my flight itinerary
Mavyreen
Globehunters
3 years ago
Hi, thanks for the review! We are continuously working on speeding up our ticketing process so hopefully next time when you book with us, we'd not only save you money on your flights – you'd get your tickets instantaneously! Wishing you a safe and happy trip!
1
공유
MB
Mr Harish Bhutani
Feefo 인증됨
3 years ago
Globehunters에 대한 Mr Harish Bhutani의 의견:
Bhutani
While booking the flight, I have to ring the company on few occasions and was getting confusing messages ref type of ticket and luggage allowance,ultimately got my airline ticket what was promised...
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Mavyreen
Globehunters
3 years ago
Thank you so much for the review! We're so glad you are happy with our customer service! It means a lot to us to know that you really appreciated our services and we will send your compliment to our staff as well.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
0
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MH
Mr Carl Hanssen
Feefo 인증됨
3 years ago
Globehunters에 대한 Mr Carl Hanssen의 의견:
Great to deal with, very pleased with service and value
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
공유
MK
Mr Paul King
Feefo 인증됨
3 years ago
Globehunters에 대한 Mr Paul King의 의견:
Excellent
Excellent!
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
