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Fulfords Estate Agents 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 464개의 리뷰 보기

Trusted Customer

Feefo 인증됨

8 years ago

Fulfords Estate Agents에 대한 Trusted Customer의 의견:

excellent rental management service.

The management and personal service offered by Ian in Exeter is excellent. Unfortunately the handling of the contract renewal was not quite to the same high standards.

Customer Care

Fulfords Estate Agents

8 years ago

Good Morning Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Thank you for bringing your issues to our attention and many thanks again for leaving this feedback. Kind regards.Regan

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Feefo 인증됨

8 years ago

Friendly, good communication

Jas listened and found us the right house. She was supportive and helpful throughout the sale. The whole team are friendly and welcoming. They did a good job. They worked very hard on our behalf

Customer Relations Team

Fulfords Estate Agents

8 years ago

Really great to read another 5* review for the Dawlish branch of Fulfords Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to Jas and the team.

Kind regards,

Sarah

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Feefo 인증됨

8 years ago

I was in good hands.

They took care of everything. Kept us up to date with viewers and their thoughts.

Customer Relations Team

Fulfords Estate Agents

8 years ago

Thank you for this review. It is wonderful to read that you were kept up to date and the branch handled everything as you would expect. However, if you would like to provide further comments as to how the Fulfords branch in Plymouth could have made this a 5* review then please email us at review@countrywide.co.uk.

Kind Regards,

Sarah

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Feefo 인증됨

8 years ago

Poor communication

St Budeaux, Plymouth branch: Service was fine until the estate agent dealing with my sale left the company. I was not informed of this and my emails were being sent to this person, obviously going...

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Customer Relations Team

Fulfords Estate Agents

8 years ago

I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk.

Kind Regards,

Sarah

Trusted Customer

Feefo 인증됨

Honiton

8 years ago

Fulfords Estate Agents에 대한 Trusted Customer의 의견:

Thankyou Honiton Team!

The staff at your Honiton branch did over and above what was expected during a very difficult period when the chain in my sale took longer than it should to complete. During that time I felt...

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Customer Relations Team

Fulfords Estate Agents

8 years ago

Good Morning, Thank you for this awesome 5* review. We know that the process of selling house can be a stressful time so it's great to see that the personal and straightforward approach taken by Fulfords in Honiton branch were able to support you throughout.

Kind Regards,

Sarah

Trusted Customer

Feefo 인증됨

8 years ago

Fulfords Estate Agents에 대한 Trusted Customer의 의견:

poor service

poor communication between fulford staff - who don't appear to have the skills to trouble shot and resolve issues - not sure why I'm paying an agent's fee as I'm resolving all problems with my...

자세히 읽기

Customer Care

Fulfords Estate Agents

8 years ago

Good Morning,

We are deeply sorry to see this. It is imperative that all of our customers receive the highest level of service and we would like to extend our sincere apologies for this shortfall in performance.

Please be assured that all feedback is taken extremely seriously and we would like to thank you for bringing this to our attention.

Many thanks

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Feefo 인증됨

8 years ago

would use them again

excellent service, really good people who care.

Customer Relations Team

Fulfords Estate Agents

8 years ago

Thank you for this fantastic review and recommendation. I am pleased to read that the Fulfords in Honiton provided you with their proven excellent service. Many Thanks, Sarah

Trusted Customer

Feefo 인증됨

8 years ago

Fulfords Estate Agents에 대한 Trusted Customer의 의견:

there staff and manager were very friendly and comunication was good

Customer Relations Team

Fulfords Estate Agents

8 years ago

Thank you for such lovely feedback and I'm please to read that the team were very friendly and you received good communication. If you would like to provide us with further information on how we could have achieved that final star we would be happy to find out at review@countrywide.co.uk.

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

Helpful

Friendly helpful staff

Customer Relations Team

Fulfords Estate Agents

8 years ago

Thank you for taking the time to leave us this excellent review. I will pass your comment to the team at Fulfords in Plymstock.

Trusted Customer

Feefo 인증됨

8 years ago

Fulfords Estate Agents에 대한 Trusted Customer의 의견:

The service I experienced was thorough, timely and very professional.

Customer Care

Fulfords Estate Agents

8 years ago

Thank you for leaving this review .

It is always great to see feedback like this as it confirms to us that we are delivering the great service we always aim to provide.

Thank you again for this 4* review. If there is anything you are dissatisfied with please let us know.

Many thanks

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