Fresh Insurance Services(은)는 더 이상 Feefo에서 활동하는 고객이 아닙니다
모두 920개의 리뷰 보기
MT
Mrs Jan Thorn
4 years ago
Fresh Insurance Services에 대한 Mrs Jan Thorn의 의견:
Helpful, courteous and knowledgeable.
Isabelle
Fresh Insurance Services
4 years ago
Hi Jan,
Thank you for taking the time to review your recent experience. It’s great to hear that you found our staff helpful, courteous and knowledgeable.
Kindest regards,
The Fresh Home Insurance Team
제품 리뷰
Isabelle
Fresh Insurance Services
4 years ago
Hi Jan,
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Fresh Home Insurance Team
구매일: 10/04/2022
0
공유
MM
Mrs Virginia McDonagh
4 years ago
Fresh Insurance Services에 대한 Mrs Virginia McDonagh의 의견:
Great renewal price. Excellent communication. Easy to get hold of on the phone. Friendly, knowledgeable staff.
Isabelle
Fresh Insurance Services
4 years ago
Hi Virginia,
Thank you for taking the time to review your recent experience. It’s great to hear that you found our staff friendly and knowledgeable, and that our communication was excellent.
Kindest regards,
The Fresh Home Insurance Team
제품 리뷰
Isabelle
Fresh Insurance Services
4 years ago
Hi Virginia,
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Fresh Home Insurance Team
구매일: 08/04/2022
0
공유
MB
Mr Douglas Benney
4 years ago
Fresh Insurance Services에 대한 Mr Douglas Benney의 의견:
They renewed my insurance after I finally managed to speak them on the telephone
Ben
Fresh Insurance Services
4 years ago
Hi Douglas
Thank you for taking the time to review your recent experience. We are really sorry to hear of the challenges you faced when trying to get through to the team. Your feedback has been shared with the relevant business areas to support improvements.
Kindest regards,
The Fresh Home Insurance Team
제품 리뷰
Ben
Fresh Insurance Services
4 years ago
Hi Douglas
Thank you for taking the time to provide product feedback too. It's great to hear that you renewed your policy with Fresh Home Insurance.
Your feedback is greatly appreciated.
Kindest Regards,
The Fresh Home Insurance Team
구매일: 07/04/2022
0
공유
MH
Ms Laura Hopkinson
Lancashire
4 years ago
Fresh Insurance Services에 대한 Ms Laura Hopkinson의 의견:
Fresh have multiple partners and always get me the most competitive quote that beats any online comparison site, whilst providing me with a great, friendly and efficient service.
Ben
Fresh Insurance Services
4 years ago
Hi Laura
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service provided by our Customer Service Specialists friendly and efficient.
Your feedback is greatly appreciated and will be shared with the relevant business areas to praise where appropriate.
Kindest regards,
The Fresh Home Insurance Team
제품 리뷰
Ben
Fresh Insurance Services
4 years ago
Hi Laura
Thank you for taking the time to provide product feedback too.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
구매일: 01/04/2022
0
공유
신뢰할 수 있는 고객
4 years ago
They were very prompt at answering my call and then went through everything in detail with me very helpful and courteous at all times
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to review your recent experience. It’s great to hear that we were prompt in answering your call. It's also great to hear that you found our Customer Service Specialists to be helpful and courteous.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
제품 리뷰
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to provide product feedback too.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
구매일: 05/03/2022
0
공유
신뢰할 수 있는 고객
4 years ago
very polite and helpful
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service you received from our Customer Service Specialists polite and helpful.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
제품 리뷰
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you taking the time to provide product feedback too. It's great to hear that you didn't encounter any problems when you contacted Fresh Home Insurance.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
구매일: 04/04/2022
0
공유
MM
Mr Iain McLachlan
4 years ago
Fresh Insurance Services에 대한 Mr Iain McLachlan의 의견:
would have been far simpler to pay on line, paying on the phone only is so last century
Ben
Fresh Insurance Services
4 years ago
Hi Iain
Thank you for taking the time to review your recent experience.
Your feedback has been shared with the relevant business areas to support improvements.
Kindest regards,
The Fresh Home Insurance Team
제품 리뷰
Ben
Fresh Insurance Services
4 years ago
Hi Iain
Thank you for taking the time to provide product feedback too.
We can confirm that your policy will not automatically renew in 2023.
Should you have any further queries in the meantime, please do not hesitate to contact us on 0344 557 2480.
Kindest Regards,
The Fresh Home Insurance Team
I’ve used Fresh for years, and so far so good. But this year my premium had increased by £100! No change to the service or cover, no claims made? but £100 more expensive all the same! Reason given:...
자세히 읽기
Ben
Fresh Insurance Services
4 years ago
Hi
I am sorry to hear that your renewal premium increased. We do our best to find our customers our most competitive rates whilst maintaining your demands and needs. Due to us using a panel of insurers, these can change from year to year and unfortunately this can mean the insurer you were with last year may no longer be available.
Kindest regards,
The Fresh Home Insurance Team
제품 리뷰
Ben
Fresh Insurance Services
4 years ago
Hi
I am sorry to hear that your renewal premium increased. We do our best to find our customers our most competitive rates whilst maintaining your demands and needs. Due to us using a panel of insurers, these can change from year to year and unfortunately this can mean the insurer you were with last year may no longer be available.
Kindest regards,
The Fresh Home Insurance Team
구매일: 05/03/2022
0
공유
MM
Mr Peter Monck
4 years ago
Fresh Insurance Services에 대한 Mr Peter Monck의 의견:
Excellent customer service
Ben
Fresh Insurance Services
4 years ago
Hi Peter
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service provided by our Customer Service Specialists to be excellent.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
제품 리뷰
Ben
Fresh Insurance Services
4 years ago
Hi Peter
Thank you for taking the time to provide product feedback too. It's great to hear that you also found the service provided by our Customer Service Specialist to be a professional one.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
구매일: 04/04/2022
0
공유
신뢰할 수 있는 고객
4 years ago
Straight forward to deal with.
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service provided by Fresh Home Insurance a straight forward one.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
제품 리뷰
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to provide product feedback too.
We are sorry to hear of your loss.
Should you need any assistance with completing the necessary paperwork, please do not hesitate to contact one of our Customer Service Specialists on 0344 557 2480 who will be happy to help you.
Kindest regards,
The Fresh Home Insurance Team
