Very straight forward all went very smoothly, altogether a first class service.
제품 리뷰
구매일: 10/06/2018
0
공유
TC
Trusted Customer
Feefo 인증됨
Jersey
8 years ago
FlyDirect에 대한 Trusted Customer의 의견:
Easy & straightforward
제품 리뷰
Lydia Smith
FlyDirect
8 years ago
Thank you for your feedback, we're glad that overall your experience was a positive and enjoyable. Our apologies for the slow check-in at Jersey Airport and the delay with departure, we will speak with Swissport about this. You're right that we have experienced some problems recently with the strikes at Marseilles Airport which are causing restrictions to flights passing through their airspace which then can also affect other flights with the same aircraft during the day. I hope we'll be able to welcome you to another FlyDirect flight again soon.
구매일: 17/06/2018
0
공유
TC
Trusted Customer
Feefo 인증됨
8 years ago
FlyDirect에 대한 Trusted Customer의 의견:
A very good direct service.
구매일: 10/06/2018
0
공유
TC
Trusted Customer
Feefo 인증됨
8 years ago
FlyDirect에 대한 Trusted Customer의 의견:
no real problems.
제품 리뷰
구매일: 10/06/2018
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
8 years ago
Convenient flight but delayed by approximately 2 hours both ways which ruined plans at each end. Very slow in flight service. On a nearly 2hour flight, drinks arrived once the seatbelt signs had gone...
자세히 읽기
Rebecca Evans
FlyDirect
8 years ago
Many Thanks for your feedback. We apologise for the delays to your flights. On 3rd June Palma Airport was adversely affected by severe thunder storms early in the day which had a knock-on effect to flights. On your return 10th June ATC strikes in Marseille affected flights across European air space. Whilst we appreciate that these delays are frustrating, they are unfortunately unavoidable. We hope that this inconvenience didn't detract from an otherwise enjoyable holiday and we hope to see you on another FlyDirect service soon.
신뢰할 수 있는 고객
8 years ago
Many thanks for taking the time to respond which is appreciated.
The direct flight time and aircraft used was excellent. However, the departure flight time was scheduled late in the day and given it was further delayed by some 2 hours the first day of the holiday...
자세히 읽기
Rebecca Evans
FlyDirect
8 years ago
Many Thanks for your feedback. On your outward journey the flight was unfortunately delayed due to severe thunder storms in the Balearic Islands, which impacted heavily on flights into and out of Palma Airport. We're sorry that this was not explained to you at the time. We hope that this did not detract from an otherwise enjoyable holiday and hope to see you on board another FlyDirect service soon.
제품 리뷰
구매일: 10/06/2018
0
공유
TC
Trusted Customer
Feefo 인증됨
St |Helier
8 years ago
FlyDirect에 대한 Trusted Customer의 의견:
The aircraft was two hours late in leaving Jersey and 2.5 hours late in leaving Palma. The 15 kilo luggage allowance is simply not sufficient - especially if you want to bring something back,
We will...
자세히 읽기
Lydia Smith
FlyDirect
8 years ago
Thank you for your feedback, we have followed up with you directly and as discussed, please get in touch if we can help any further.
Flights delayed by approx 3 hrs both ways - return leg blamed on French Air Traffic Control - Service poor on outward leg served 10 minutes prior to landing.
Rebecca Evans
FlyDirect
8 years ago
Many Thanks for your feedback. We are sorry about the delays affecting your flights, which were recorded by the airline as a little over 2 hours on each occasion. On the 3rd June Palma airport was adversely affected by severe thunder storms earlier in the day, and on 10th June ATC strikes in Marseille caused disruption across European air space. We appreciate that these delays are frustrating but as you can understand are unavoidable. We hope that this inconvenience did not detract from an otherwise enjoyable holiday and hope to see you on another FlyDirect service soon.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
