It was great to be able to get away direct from Jersey and be in Majorca in less than 2 hours, both flights left on time and getting through Palma airport was fine. The Hoposa Montelin in Pollenca...
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Nuria Arocas
FlyDirect
4 years ago
Thank you for you feedback. We couldn't agree more with you! Being able to travel direct to the destination is an advantage. It is great that you enjoyed your stay at the accommodation chosen and its convenient location. With regard to the transfer, a private transfer service would be more suitable for you in the future :)
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Nuria Arocas
FlyDirect
4 years ago
Thank you for your feedback. We couldn't agree more with you! Being able to travel direct to the destination is an advantage. It is great that you enjoyed your stay at the accommodation chosen and its convenient location. With regard to the taxi, a private transfer service would be more suitable for you in the future :)
구매일: 11/06/2022
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Feefo 인증됨
4 years ago
Overall the holiday was great and we would recommend it. However you should make it more clear on your website that transfers are not included in the price, it was only when we enquired that we...
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Nuria Arocas
FlyDirect
4 years ago
Thank you for your review.
When you receive the confirmation of your booking you can see all the services booked (including transfers), but either way we will make sure it is also clear on our website. Otherwise, it seems like you had a great time in Majorca :)
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Nuria Arocas
FlyDirect
4 years ago
Thank you for your review.
When you receive the confirmation of your booking you can see all the services booked (including transfers), nut either way we will make sure it is also on our website. Otherwise, it seems like you had a great time in Majorca :)
Providing a direct service avoiding LGW is great
Accomoanied by good liaison and regukar updates with delays was superb
Definitely will recommend FlyDirect tomothers
Nuria Arocas
FlyDirect
4 years ago
Thank you for the 5-star review and your understanding with regard to the delay.
We couldn't agree more with you, travelling direct to the destination is priceless. We are happy that you enjoyed your stay at the accommodation chosen, and that you had a wonderful time in beautiful Majorca. Yes, please! Spread the word!
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Nuria Arocas
FlyDirect
4 years ago
Thank you for the 5-star review and understanding with regard to the delay.
We couldn't agree more with you, travelling direct to the destination is priceless. We are happy you enjoyed your stay at the accommodation chosen, and that you had a wonderful time in beautiful Majorca. Yes, please! Spread the word :)
구매일: 12/06/2022
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Feefo 인증됨
4 years ago
It was ok but flight delayed 3 hours and no drinks on the plane . Also we asked for twilight check in which they said wasn’t available but other people managed it
Rebecca Evans
FlyDirect
4 years ago
Many Thanks for your feedback. We apologise for the delay which was due to a technical problem with the original aircraft. I'm so sorry you were incorrectly advised that twilight check in wasn't available, this is detailed on our pre-departure information but we will also ensure it's added to our website too. We hope these issues did not detract from an otherwise pleasant holiday.
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구매일: 12/06/2022
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MF
Miss W Foster
Feefo 인증됨
4 years ago
FlyDirect에 대한 Miss W Foster의 의견:
Everything except the return flight time. Those times repeated would put me off booking or recommending
Nuria Arocas
FlyDirect
4 years ago
Thank you for your feedback. We are happy that your holiday in Majorca unfolded well and you enjoyed the Spanish sunshine :) We are already looking into different times for next programmes, keep your eyes peeled!
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Nuria Arocas
FlyDirect
4 years ago
Thank you for your feedback. We are happy that your holiday in Majorca unfolded well and you enjoyed the Spanish sunshine :) We are already looking into different times for next programmes, keep you eyes peeled!
구매일: 11/06/2022
0
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MF
Mr C Frost
Feefo 인증됨
4 years ago
FlyDirect에 대한 Mr C Frost의 의견:
Swift and efficient service, friendly staff. Would definitely use again. Only drawback was the ridiculous mask mandate on board. Completely poinless.
Nuria Arocas
FlyDirect
4 years ago
Thank you for the review and acknowledging the excellent service provided by FlyDirect. Looking forward to hearing about you next adventure and, indeed, organise it!
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Nuria Arocas
FlyDirect
4 years ago
Thank you for the review and acknowledging the excellent provided by FlyDirect. Looking forward to hearing about your next adventure and, indeed, organise it!
Badly let down at Palma Airport after a 2 hour delay, 1am , no Rep and no taxi for transfer to the hotel, at hotel we paid extra for large rooms, they were standard rooms, did get sorted next...
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Nuria Arocas
FlyDirect
4 years ago
Thank you your honest review.
We would like to apologise for the inconvenience caused. Delays are out of our control, however we understand that can be frustrating. With regard to the transfer, we opened an investigation to find out what could possibly happen for the taxi not to show up, and we can only apologise for it again. On a positive note, we are happy that you had a pleasant time at the accommodation chosen and you enjoyed the Spanish sunshine :)
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Nuria Arocas
FlyDirect
4 years ago
Thank you for your honest review.
We would like to apologise for the inconvenience caused. Delays are out of our control, however we understand that can be frustrating. With regard to the transfer, we opened an investigation to find out what could possibly happen for the taxi not to show up, and we can only apologise for it again. On a positive note, we are happy that you had a pleasant time at the accommodation chosen and you enjoyed the Spanish sunshine :)
Only a 2 hour delay both outward and return, and the chaos at passport control in Mallorca prevented a 5 star experience. Hotel good value and brilliant for kids.
Nuria Arocas
FlyDirect
4 years ago
Thank you for you review. Delays are out of our control, however we would like to apologise for the inconvenience caused. Otherwise, it seems like you had a family fun holiday in the sun!
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
