The UK's premier online store for fine food and hard-to-find gourmet ingredients.
서비스
4.7
/5
상품
4.6
/5
5
4
3
2
1
68
4
4
2
2
80
지난 1년 간 점
Fine Food Specialist(은)는 더 이상 Feefo에서 활동하는 고객이 아닙니다
모두 8,160개의 리뷰 보기
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Feefo 인증됨
3 years ago
Excellent service and very fast delivery
Melissa
Fine Food Specialist
3 years ago
Wonderful to read your 5 star review on our excellent service and fast delivery. Music to our ears, we are thrilled everything went smoothly. We look forward to your next order with us :)
We are so sorry that your order was one of the 1000s not delivered by DPD for Christmas, you may not be aware that they had a huge backlog and many issues which sadly effected 895 postcodes. We know how disappointing this was for you and we have of course refunded you for your whole order.
제품 리뷰
Melissa
Fine Food Specialist
3 years ago
We are so sorry that your order was one of the 1000s not delivered by DPD for Christmas, you may not be aware of their huge backlog and issues which sadly effected 895 postcodes. We know how disappointing this was for you and we have of course refunded you for your whole order.
Melissa
Fine Food Specialist
3 years ago
We are so sorry that your order was one of the 1000s not delivered by DPD for Christmas, you may not be aware of their huge backlog and issues which sadly effected 895 postcodes. We know how disappointing this was for you and we have of course refunded you for your whole order.
구매일: 12/12/2022
0
공유
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Feefo 인증됨
3 years ago
They planned a way through issues with DPD
My items arrived quickly
Excellent customer service
Melissa
Fine Food Specialist
3 years ago
Thank you for your 5 star review and taking the time to do this. We are so thrilled that your order arrived in time despite the DPD fiasco over Christmas, Hooray! We look forward to your future orders with us :)
Big let down. Ordered fresh produce for next day delivery & turned up 2 days after i needed it.i did not accept the late delivery & got a refund. The compensation was a “special” 10% discount on an...
자세히 읽기
Melissa
Fine Food Specialist
3 years ago
We're so sorry that your package was one of the thousands that was caught up in the DPD fiasco. I'm not sure if you've been aware that every single courier company in the UK has suffered huge delays due to the Royal Mail Strikes, Black Friday, Cyber Monday and the adverse weather conditions experienced last week. We have been fire fighting and trying our hardest to get our Christmas orders out to our customers, in some cases sadly this hasn't been the case. We are a small company and we're sorry the the full refund and a 10% discount off your next order wasn't satisfactory enough for you, unfortunately we're not a huge conglomerate who can offer you more.
Superb quality. Excellent packaging.
Have done a lot of my Xmas shopping with them and presents. Only one delay.
Melissa
Fine Food Specialist
3 years ago
Ahh such a joy to read your 5 star review and lovely comments. Thank you so much for taking the time to write this. We are thrilled to read that you did a lot of your Christmas shopping with us and gifted our products :) We always strive at Fine Food Specialist to make our customers this happy.
제품 리뷰
구매일: 13/12/2022
0
공유
RP
Roger Pickett
Feefo 인증됨
3 years ago
Fine Food Specialist에 대한 Roger Pickett의 의견:
Service is excellent.
Melissa
Fine Food Specialist
3 years ago
Thank you so much for your 5 star review and taking the time to feedback to us our excellent service. We are thrilled you enjoyed your products and look forward to your future orders with us :)
제품 리뷰
구매일: 24/11/2022
0
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Feefo 인증됨
3 years ago
They communicated with me found them very professional
Melissa
Fine Food Specialist
3 years ago
Ahh wonderful to read your 5 star review on our products and services, thank you so much for taking the time to review us. We are always striving at Fine food Specialist to give our customers a 5 star experience. We look forward to your future orders with us :)
The food was very well packaged. Thre was a little delay in the delivery - but this was during the snow week in the UK before Christmas '22 when EVERYTHING was being delayed.
Melissa
Fine Food Specialist
3 years ago
Thank you for taking the time to review us. We are so thrilled to read that your order was well packaged and our products were 5 stars. We're so sorry your order was one of the 1000s delayed by the courier fiasco suffered nationwide. We look forward to your future order with us :)
Fantastic food fantastic delivery fair price what more could I want from a food supplier who never fails
Thanks
Melissa
Fine Food Specialist
3 years ago
Ahh music to our ears your wonderful comments and 5 star review. This is exactly what we strive for at Fine Food Specialist to make our customers as happy as you. We look forward to your future orders with us :)
제품 리뷰
구매일: 11/12/2022
0
공유
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Feefo 인증됨
3 years ago
Service was fast and courier v pleasant. Quality of food was very good.
Melissa
Fine Food Specialist
3 years ago
Wonderful to read you 5 star review and comments on our quality of food and services. Thank you so much for taking the time to feed this back to us. A bonus to read that your courier was also very pleasant, good to hear. We look forward to your future orders with us :)
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.