Great products, good packaging and communication. Courrier used is good
Melissa
Fine Food Specialist
3 years ago
Such a joy to read your 5 star review on our excellent products and services. We are so thrilled that your order was 5 stars all round. This is exactly what we aspire to at Fine Food Specialist, to make our customers this happy all the time. We look forward to your next orders with us :)
Excellent, I was having trouble sourcing a product and found it easily accessible, beautifully packed and well delivered. Can recommend.
Melissa
Fine Food Specialist
3 years ago
Wonderful to read your 5 star review, we are so pleased we were able to provide you with the veal bones, a product you found difficult to source and that they arrived on time and beautifully packaged. We look forward to your future orders with us :)
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구매일: 31/01/2023
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Feefo 인증됨
3 years ago
prompt delivery and in good condition
Melissa
Fine Food Specialist
3 years ago
Thank you for your 5 star review and taking the time to feed this back to us. We are so thrilled that the delivery was prompt and that everything was in good condition. We look forward to your next order with us :)
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구매일: 30/01/2023
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Feefo 인증됨
3 years ago
The service is great as usuaul
Melissa
Fine Food Specialist
3 years ago
Ahh wonderful to read your 5 star review, thank you so much for taking the tie to feed this back to us. We look forward to your next order with us :)
Has always been very good and the produce is excellent. However, when I order a waygu picanha +/- 1.5 kg I do not expect a thin 1.3 kg steak (14% down by weight). In fairness the refunded an...
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Melissa
Fine Food Specialist
3 years ago
Thank you for taking the time to review us. We did call and speak to you before we sent your order out to see if you were happy with the smaller steak and for the difference to be refunded, which you accepted. We would always speak to our customers before we send out products that are not exactly as described. We are so pleased that the rest of your order was 5 stars.
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Melissa
Fine Food Specialist
3 years ago
Thank you for taking the time to review us. We did call and speak to you before we sent your order out to see if you were happy with the smaller sized steak and for the difference to be refunded, which you accepted. We would always speak to our customers before we send out products that are not exactly as described. We are so pleased that the rest of your order was 5 stars.
We have been purchasing from Fine Food Specialist for a number of years and have never had a problem with the quality of the products ordered or with the delivery by courier.
Melissa
Fine Food Specialist
3 years ago
Music to our ears! Thank you so much for your wonderful 5 star review and taking your time to do this. We are so thrilled that you are a loyal customer and have never had a problem with the quality of our products you've ordered over the past years with us. This is exactly what we aspire to at Fine Food Specialist, making our customers this happy all of the time. We look forward to your next order with us :)
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구매일: 30/01/2023
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AH
Alastair D Hood
Feefo 인증됨
3 years ago
Fine Food Specialist에 대한 Alastair D Hood의 의견:
I have not got my order yet!!
Melissa
Fine Food Specialist
3 years ago
I've just reached out to you via email and phone message to let you know that DPD will be delivering your package today between 4.15pm -5.15pm, this is the date you choose from our website calendar. I hope you enjoy all your delicious goodies when they arrive. Any issues please contact us directly. Thank you :)
구매일: 30/01/2023
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Feefo 인증됨
3 years ago
Excellent.
Melissa
Fine Food Specialist
3 years ago
Wonderful to read your 5 star review, we are so pleased you're a regular customer and find our products and services to be excellent. We look forward to your next orders with us :)
Mushrooms fantastic but sadly delivery charges are extortionate. Lots of other fresh food company’s deliver for a 1/3 of the price. Won’t be ordering again, unaffordable.
Melissa
Fine Food Specialist
3 years ago
We are so thrilled that the mushrooms were fantastic, thank you for taking your time to feed this back to us. Unfortunately because of the perishable nature of our products we need to charge for a next day delivery service and provide the correct packaging for our products to arrive in optimum condition.
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Melissa
Fine Food Specialist
3 years ago
We are so thrilled that the mushrooms were fantastic, thank you for taking your time to feed this back to us. Unfortunately because of the perishable nature of our products we need to charge for a next day delivery service and provide the correct packaging for our products to arrive in optimum condition.
awesome service had a small problem with latest order and melissa and everybody at fine foods did an awesome quick job of replacing the items that were damaged would recommend this company to...
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Melissa
Fine Food Specialist
3 years ago
Ahhh so lovely to read your 5 star review, thank you so much for taking your time to feed this back to us and for naming me :) We are so thrilled to read that you would be happy to recommend us and that you'll be buying again. We look forward to proving you with an excellence service on your next order.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.