Fine Food Specialist 리뷰

Thanks for taking the time to leave feedback. We're glad you enjoyed your horseradish root, and as always that our delivery was prompt as can be! Kind regards, Oliver Ferries

Thank you so much for your feedback. We're glad that you found our service so efficient, and feel it's a shame you weren't "wowed" by the Wagyu. It truly is the finest steak available, but due to the high marbling of fat throughout the meat it needs to be cooked more gently rather than seared, allowing the fats to soak throughout the steak rather than be burned away. This is what allows the world famous taste to shine through. Maybe next time we hear from you you'll give it a second chance! Kind regards, Oliver Ferries

We're always prepared for the busy festive period! Thank you for your comments, and we hope you enjoyed your Cropwell Stilton. Kind regards, Oliver Ferries

Thank you for your positive comments. We are incredibly proud of our range of products, from the luxurious to the unusual, and it gives us great satisfaction to be able to make such ingredients available to our customers at the click of a button. We are however sorry that your recipe did not go as intended. In the future, do know that we are always available to talk in the week about any products you might wish to purchase. We have ex-chefs on staff who are always eager to discuss your dishes with you, going above and beyond to ensure that you get exactly what you're looking for. Kind regards, Oliver Ferries

It seems we've ticked all the boxes here. Thank you for taking the time to tell us, we hope to hear from you again in the future. Kind regards, Oliver Ferries

Thank you for taking the time to comment on your experience. Prompt delivery is something we have always strived for, but never at the expense of functional and effective packaging. We hope your son-in-law enjoys his gift - and that you get a taste yourself! Kind regards, Oliver Ferries

We are sorry to hear the gift card did not meet your expectations. We have taken listened to your feedback, and have made it clearer on our website what will be received, and that it is primarily an evoucher at the moment. We have also begun to research stocking physical cards to send out to customers - we aim to implement this new system in the New Year. Kind regards Emma

We couldn't be happier that you're happy - the Rougie Bloc's really are the most convenient way to enjoy Foie Gras - especially paired with Tokaji jelly. We hope we'll be hearing from you again soon. Kind regards, Oliver Ferries

Thank you for the positive feedback! The Iranian Beluga and Imperial Gold Caviar are both really special, and as always it's a pleasure to hear that our service is exemplary. We look forward to hearing from you again. Kind regards, Oliver Ferries

Thank you for the positive feedback about our customer service team - we are all happy to hear your guests were suitably impressed too. Kind regards Emma