Thank you for your positive feedback - we hope you enjoyed your Quails and Quails Eggs, and that you come back to us for all your Quail needs!
Kind regards,
Oliver Ferries
Guess it's pretty good. It went to my family in Dorset. From my vantage point in USA
it was good.
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thank you so much for the feedback! We're glad we could play a part in getting a gift to such distant family, and hope they really enjoyed their Truffle Sauces and Saucisson. Hopefully we'll be hearing from you again.
Kind regards,
Oliver Ferries
We're sorry your order did not arrive with you as promptly as you would have hoped - unfortunately transit times to Israel take longer than most. We assume you have received your Pistachio Oils by now, and hope that you enjoyed them.
Kind regards,
Oliver Ferries
We aim to provide the most convenient procurement of the most difficult ingredients, and are glad that with your lotus root we have achieved this. Thank you for your feedback.
Kind regards,
Oliver Ferries
Really quick service, only problem was that the message to leave with neighbour is folded and not on show so the postman took back to the depot. Perhaps the message box could be put on the front in...
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finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
We're very glad you appreciate the speedy delivery, and that this Balsamic Vinegar has met your expectations. Regarding the customer comments section, that was an error on one of our packers part - we normally print any specific delivery instructions, highlight them, and tape them to the top of your parcel for your postman to take note of. I'm sorry that this was missed this time round, and assure you it won't happen again.
Kind regards,
Oliver Ferries
I bought a £50 gift card for a present. It's not a card at all, it's a craply-formatted email voucher. Doesn't even print out showing the whole amount. I'm embarrassed to give it, frankly. I emailed...
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finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
We're very sorry that you were disappointed with your Gift Card. In the months leading up to Christmas we have had more and more requests from customers to provide a service such as this, and with such demand we felt it was only right to supply something of the sort.
However with the festive months being as busy as they are for us, we had no time to make the arrangements necessary to have our own plastic gift cards printed and available for use. In the meantime, we decided to produce E-Vouchers, which can be gifted to others without a physical card accompaniment.
Unfortunately we advertised them as gift vouchers, and although we did state in the product information that it was in fact an E-Voucher, the product title should have matched this. We apologise and, upon reading your feedback, have edited this.
Thank you for your feedback - we are always striving to please, and are our sorry that you feel let down in this instance.
Kind regards,
Oliver Ferries
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.