Thanks for taking the time to review your experience with us! Our efficient service is a particular point of pride for us, and it's nice to know it is appreciated. We're glad you enjoyed your Rougie Goose Foie Gras so much, and hope that you'll be back again soon to sample some of our other wares.
Kind regards,
Oliver Ferries.
I placed my order over the phone and the woman I spoke to was very helpful and recommended the tobiko to me.
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
We'll be passing along your compliments to customer services! The whole team here are mad about food (it comes with the role), and as such are always eager to share an opinion or two when it comes to your own special dishes. We're glad that your Orange Tobiko was a crowd-pleaser, and hope to hear from you again soon.
Kind regards,
Oliver Ferries.
We love to help our customers indulge with a minimum of hassle! It was unfortunate that your White Coco de Paimpol Beans were out of season, but it would seem that your Milk Chocolate Honeycomb and Rougie Goose Foie Gras more than made up for the disappointment. Hopefully we'll hear from you again soon!
Kind regards,
Oliver Ferries.
I'm not sure DHL is the best carrier, they are quite inflexible.
Your website is still annoying, still got quirks especially on an Ipad.
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thank you for taking the time to offer us a little constructive feedback. Firstly, we appreciate your comments about DHL. At this point we have some history with the firm, but the opinions of our customers can always influence our future decisions.
More interesting, however, are you qualms with our website. We are constantly changing and updating the site to better suit the needs of our ever expanding customer base, and so any issues you are having are things we'd like to iron out. What issues are you having on your tablet, as we'd like to forward these to our IT specialists?
In the meantime, we hope that your Wagyu Ribeye Roast was as exquisite as one would expect, and that we may hear from you again soon.
Kind regards,
Oliver Ferries.
site easy to use, very good stuff,, lots of interesting things to buy!
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thank you for taking the time to leave us a little feedback. Between all of the responsibilities of every day life, finding the time to treat ourselves to gorgeous fresh food from markets can sometimes come last in a long list of priorities. We're glad to help fill that gap in your schedule, and that you enjoyed your Chervil! Hopefully we'll hear from you again soon.
Kind regards,
Oliver Ferries.
Had a few questions about the product and the staff were eager to help and advise. Would use again.
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thank you very much for taking the time to leave us some feedback! Sicilian Lemons are an absolute treat, and we're glad that you think so too. We hope to hear from you again in the future.
Kind regards,
Oliver Ferries.
Letter sent by email this afternoon:
Dear Fine Food Specialist
I write with reference to my recent order with your company – reference above.
I feel compelled to let you know that the truffles...
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finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thank you for taking the time to leave us some feedback - although we wish it was with better news. We're glad that your Truffled Tagliatelle and Truffle Shaver met your expectations, but are disappointed to hear that your experience with the fresh Perigord was substandard.
As with all fresh foraged produce quality can vary dramatically, and if contacted directly we are always eager to make any necessary substitutions that ensure a happy culinary experience for yourself and any fellow diners.
In future please do contact us immediately if you find any produce you receive does not meet your every expectation, so that we can solve the situation as quickly and completely as possible.
Kind regards,
Oliver Ferries.
Thank you for rating our services so highly! We're glad that you enjoyed your Dried Morels, and hope to hear from you again soon.
Kind regards,
Oliver Ferries.
Thank you for leaving us some feedback. We're glad that you found our site so easy to navigate, and that our delivery was prompt. We're glad that you enjoyed your Vacherin Mont D'or and Wasabi Tomme, although if you found the Wasabi too gimmicky, then perhaps one of the other Tomme's on our site would better suit your palate? We hope to hear from you again soon.
Kind regards,
Oliver Ferries.
Quick delivery and great produce are the way to our customers hearts - or so we hope! We're glad that you enjoyed your Horseradish Root, and hope we'll be hearing from you again soon.
Kind regards,
Oliver Ferries.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.