The order came very quickly and was well packaged.
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thank you for taking the time to leave us some feedback! We're glad that your Urbani Truffle Oil's and Elle Esse Truffle Carpaccio were so well packaged, and hope that they are as delicious as you're expecting them to be.
Kind regards,
Oliver Ferries
My product arrived on time and was packaged very well.
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Rick Stein is a man whose example is certainly worth following, and we're happy to have lent a helping hand in this instance. Thank you very much for leaving us some feedback - we're glad that our service was satisfactory, and that you enjoyed the strange culinary experience of Finger Limes! If you don't mind us asking, how did you use them?
Kind regards,
Oliver Ferries
The products were very well packaged and arrived on time
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thank you very much for taking the time to leave us some feedback. We're glad to hear that your purchase was packaged so well (we'll be passing on your compliments, and that you're so pleased with your Raspberry Vinegar and Pedro Ximenez Sherry Vinegar. Hopefully we'll be hearing from you again soon.
Kind regards,
Oliver Ferries
We see someone's a spice fan! Thank you for rating our services so positively - it's always nice to know our hard work is appreciated. If you enjoyed our Grated Wasabi and Horseradish Root so much, you might be interested in browsing our selection of Dried Chili's, which are available to browse in the Larder section of our store. Enjoy!
Kind regards,
Oliver Ferries
The quails eggs in question were dated best before 15.3.2015. We had contacted you via email to say that even though the eggs were within date we would be happy to refund you for them, but sometimes emails we send can be sent to junk folders automatically. We did then process a full refund to your account. Thank you for bringing to our attention the advert for Christmas goods that you received, we have since contacted our technical team to resolve the technical problem that you experienced. If you are not happy with the full refund, or would like to discuss the matter further please email our general manager aaron@finefoodspecialist.co.uk.
Kind regards,
Emma
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11 years ago
The quail egg problem I had has been resolved happily. I received a full refund and *** are going to check the problem with their suppliers.
I've ordered from this company many times now and the service is always excellent and well packaged products.
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Customers like yourself are the reason we come to the office every morning! Everyone here loves their food, and so it's a pleasure to help others with their dishes at home. We're glad that your Cortas Rose Water, and everything else you've ordered in the past, have brought you so much joy. We look forward to hearing from you again in the future!
Kind regards,
Oliver Ferries
I have never had any issues with the service from finefoodspecialist.co.uk, they have always delivered my orders extremely efficiently and well packaged, the products have been of the highest quality...
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finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thank you for such high praise! At Fine Food Specialist we feel that selling thousands of delicious gourmet foodstuffs is all well and good, but without packaging and delivery of an equally high quality, we're hardly likely to wow our customers. And apparently this effort is paying off! We're glad that your Ogonori and Katsuobushi were as delicious as expected, and that you'll be back over the year to see what we have to offer.
Kind regards,
Oliver Ferries
Excellent!!! We're incredibly pleased that your experience with us was so positive, and that your Brie Infused With Perigord Truffles was so delicious. Thank you for taking the time to tell us - we hope to hear from you again soon.
Kind regards,
Oliver Ferries
We do apologise that your product did not reach you in excellent condition. Thank you very much for the positive feedback about how our customer services team resolved the problem for you.
Kind regards,
Emma
Frozen produce is one of our greatest adversaries, and getting items to you fully frozen takes a certain know-how! But after all this time, it's still great to hear that we're doing things right. We hope your Boiron Blood Orange Puree met all expectations, and that we might hear from you again in the near future.
Kind regards,
Oliver Ferries.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.