excellent service. this service was second to none. i expected it to take longer to arrive.
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you for your message, we are continually looking for ways to improve our service.
I do hope you enjoyed the horseradish and it bought a kick to your dishes.
I'm sorry to hear some of the horseradish went mouldy, we are able to offer an express delivery which allows you to receive your products the next day and I always recommend this service, especially with items that are perishable.
I hope this is helpful but if you do have any further queries please do get in touch.
Best,
Steph
I was initially worried my order had not been processed in time but after emailing an enquiry I was contacted to assure me my order was well in hand and would be delivered in time which I really...
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finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you for your lovely feedback, we are continually striving to improve our service so it's a pleasure to hear from a happy customer.
I'm pleased to hear you enjoyed the truffles, if you were looking to order with us again and perhaps try another variety please do get in touch and we'll be happy to advise.
Best,
Steph
Sadly the mushrooms I received were of extremely poor quality and I could not eat them. They were not fresh and had no taste whatsoever. I am familiar with Porcini mushroom and know how they should...
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finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
I'm ever so sorry for the delayed response, we have been having issues with our server and we are still receiving emails from this time.
It's such a shame to hear the Porcini mushrooms were not of the high standard we strive for with our products. Please be assured that this is a rarity and we will arrange for a new batch of mushrooms to be sent to you.
Kindest regards and apologies for the inconvenience caused,
Steph
Thank you for taking the time to leave feedback, it's always great to hear from a happy customer.
I hope the peppers are bringing the heat to your dishes!
Best,
Steph
Easy ordering and payment. Fast dependable delivery.
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you for taking the time to get in touch, we love hearing from happy customers.
If you enjoyed the Wagyu Steak, why not try our bone marrow butter? Place a medallion on almost cooked steak and pop under the grill for one minute. The bone marrow butter will melt and release its rich, creamy flavour into the beef.
Best,
Steph
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.