Thank you for taking the time to leave such glowing feedback, it's always a joy to hear from a happy customer.
Glad you enjoyed the Girolles , they're a gorgeous product and so versatile! I hope the rest of your order was equally well received.
Have a lovely weekend,
Best,
Steph
Thank you for your feedback,
I'm ever so sorry the morels weren't of the size you expected there's always variation with these sorts of products! Please do let us know how you get on with them and if there's anything else I can do please get in touch.
Have a lovely weekend,
Best,
Steph
Very impressed. Called me promptly because a couple of items out of stock. Excellent range of product, delivery very efficient, excellent packaging for perishable product.
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you so much for your kind feedback, it's always a joy to hear from a happy customer.
I hope you enjoyed the multi coloured radishes along with the rest of your order, the edible flowers in particular are beautiful at this time of year!
Have a lovely weekend and I hope you order with us again soon,
Best,
Steph
I needed an urgent delivery and the company worked very hard to arrange that for me.
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you for taking the time to leave feedback, we're always looking for ways to improve our service and customer feedback is an integral part of this process.
I'm ever so sorry that you were sent the rolls you didn't want, this was the result of a miscommunication with our packing team, I do apologise. However, I do hope you enjoyed the foie gras.
Have a lovely weekend,
Best,
Steph
Please give Steph Boulter a gold star for her communication and excellent customer service - I'd use you again because she's that good....
Thanks Roy
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Apologies for the delayed response, it's been a very busy few weeks! Thanks ever so much for your glowing review, it's always a pleasure to hear from a happy customer.
So glad to hear the cheeses were a hit and I hope the party all went smoothly.
Have a lovely weekend,
Best,
Steph
Delivery not in day expected. No response to 2 emails.
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you for your message,
I'm ever so sorry to hear that your order was not as you expected, we always strive to provide excellent products and excellent service and this was not delivered on this occasion.
Could I enquire which email address you sent the previous messages to? This is the first correspondence I have received.
Could I also enquire which date you were hoping to receive delivery as I cannot see any notes on your order requesting a specific delivery date and the tracking shows your order arriving before midday as requested.
I want to do everything I can to rectify this for you, if you could either call: 0207 627 2553 or contact me via my personal email: steph@finefoodpsecialist.co.uk I will be more than happy to help.
I look forward to hearing from you,
Best,
Steph
Thank you for your feedback,
Glad to hear you like the site, some items can be a little pricey but we think it's worth it! The quality of our produce is second to none and we do everything we can to ensure your experience with us matches the quality of our goods.
Hope enjoyed the pea shoots,
Have a lovely weekend,
Best,
Steph
Thanks ever so for your glowing review, it's always a joy to hear from a happy customer, especially one of our regulars!
I do hope you enjoyed the boneless quail along with the rest of your order and we look forward to hearing from you soon.
Best,
Steph
Thank you for taking the time to send feedback.
I'm ever so sorry to hear that, the flowers are incredibly delicate so can only kept refrigerated 2-3 days upon their arrival. I've looked at your order and it doesn't seem to have saved your delivery request I'm afraid. We have been having issues with PayPal orders not saving customer comments which our web team are working to resolve.
If you could call: 0207 627 2533 or email: steph@finefoodspecialist.co.uk I'll be more than happy to get this sorted for you.
Best,
Steph
Thanks ever so much for taking time to leave such a glowing review, it's always a pleasure to hear from a happy customer.
So pleased to hear that you enjoyed the redcurrant, they add a burst of colour and flavour to salads, or they can be eaten neat.
Have a lovely weekend and I hope you'll order with us again soon.
Best,
Steph
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.