The UK's premier online store for fine food and hard-to-find gourmet ingredients.
서비스
4.7
/5
상품
4.6
/5
5
4
3
2
1
69
5
4
2
2
82
지난 1년 간 점
Fine Food Specialist(은)는 더 이상 Feefo에서 활동하는 고객이 아닙니다
모두 8,160개의 리뷰 보기
SN
Susan Newman
Feefo 인증됨
2 years ago
Fine Food Specialist에 대한 Susan Newman의 의견:
Fast delivery and an excellent product,
Melissa
Fine Food Specialist
2 years ago
A huge thank you for taking the time to review us and for the 5-stars. We are so pleased that everything was as expected and excellent. We look forward to your next orders with us :)
Wonderful to read your 5-Star review, thank you for taking the time to do this. We are so thrilled that everything was as expected and our service excellent. This is what we are always striving for at Fine Food Specialist, happy customers 100% of the time. We look forward to your next order with us :)
제품 리뷰
구매일: 27/04/2024
0
공유
AB
Andrew Barker
Feefo 인증됨
2 years ago
Fine Food Specialist에 대한 Andrew Barker의 의견:
Well packaged, and delivered when they said it would. Cart ask for more than that
Melissa
Fine Food Specialist
2 years ago
We're so pleased everything came as expected and that you enjoyed your eggs. We worked very hard to individually hand package each egg carefully so that they would arrive to our customers intact. Thank you for taking the time to review us and for the 5-stars. We look forward to your future orders with us :)
Goods were delivered at the promised time slot, satisfied!
Melissa
Fine Food Specialist
2 years ago
Wonderful to read your 5-Star review on our prompt service and good quality Wagyu. This is exactly what we strive for at Fine food Specialist, happy customers 100% of the time :)
Excellent service: Impressively packaged, customisable delivery dates and an exceptional courier company.
Melissa
Fine Food Specialist
2 years ago
A joy to read your 5-Star review on our IMPRESSIVE and excellent customer services and packaging of our products. This is exactly what we aspire for at Fine Food Specialist, happy customers all the time. We look forward to your next orders with us :)
구매일: 22/04/2024
0
공유
JW
James Wemyss
Feefo 인증됨
2 years ago
Fine Food Specialist에 대한 James Wemyss의 의견:
I purchased 2 "units" of gull's eggs, £8 or thereabouts per unit. It was not made clear that a unit was one egg. I assumed from he scanty information available that a unit might be half a dozen eggs....
자세히 읽기
Melissa
Fine Food Specialist
2 years ago
We're so sorry you missed in the title that the Wild Gill Eggs are priced per unit. I'm not sure how much clearer we could be on this. The cost per unit is also clearly stated in the details. Wild Gull Eggs are a delicacy that only happens for one week in the year. The eggs are laid in the wild on cliff edges and are carefully hand-picked by liscence pickers. Only 1000 are picked each year.
We're sorry one of the eggs was cracked upon arrival. After we quality checked each egg, our team carefully hand-wrapped each one for it's journey to our customers. We've only had a couple that were damaged upon arrival, in the event of this, along with a photograph we are more than happy to refund the item.
Our London delivery charges for next day or chosen day is £11.95. We can only use couriers who will handle our highly perishable items.
Great, some of my favourite items - but would like to see cheaper alternatives for P&P
Melissa
Fine Food Specialist
2 years ago
Thank you for taking the time to review us. We are so thrilled that both items were throughly enjoyed.
We are constantly reviewing our delivery charges, unfortunately we are tied to the two companies that will accept our highly perishable items, having a highly perishable account makes our delivery costs higher.
제품 리뷰
구매일: 23/04/2024
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
2 years ago
Delivery was great but potatoes were really small ever know it said medium
Melissa
Fine Food Specialist
2 years ago
Sorry to hear that the the medium Jersey potatoes were smaller than you anticipated. As clearly stated on our website these are the size of a large grape. These Jersey potatoes are prized for their creaminess and sweetness so we do hope you enjoyed the taste regardless of the size.
제품 리뷰
Melissa
Fine Food Specialist
2 years ago
Sorry to hear that the the medium Jersey potatoes were smaller than you anticipated. As clearly stated on our website these are the size of a large grape. These Jersey potatoes are prized for their creaminess and sweetness so we do hope you enjoyed the taste regardless of the size.
구매일: 20/04/2024
0
공유
PM
Paul Muresan
Feefo 인증됨
2 years ago
Fine Food Specialist에 대한 Paul Muresan의 의견:
had a problem with the online payment, it was sorted swiftly and professionally over the phone. Great customer service
Melissa
Fine Food Specialist
2 years ago
A joy to read your 5-Star review, thank you for taking the time to review us. We are thrilled that we were able to sort out your problem efficiently and that your product was also 5-stars and received on time. We look forward to your future orders with us :)
The gulls eggs arrived very promptly and the packaging was superb. Sadly one of the eggs had gone bad (a hazard with wild products of this nature) but the response was immediately to refund the cost...
자세히 읽기
Melissa
Fine Food Specialist
2 years ago
Music to our ears reading your 5-star review. Thank you for taking the time to review us. We are so thrilled that the Gull Eggs were delicious and arrived promptly in superb packaging. Soft boiled with asparagus and Jersey Royals sounds delicious! We look forward to your order of Gull eggs next year :)
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.