We're so sorry that DPD delayed your delivery by a day. We package all our parcels with extra ice in case of delays. We can see your package was delayed due to weather issues. We're pleased to read that the caviar was in good order.
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Melissa
Fine Food Specialist
1 year ago
We're so sorry that DPD delayed your delivery by a day. We package all our parcels with extra ice in case of delays. We can see your package was delayed due to weather issues. We're pleased to read that the caviar was in good order.
Not good.. they did contact me to let me know that there was a delay, but after that - silence. I eventually contacted them again to ask where my order had got to, and only then did I receive the...
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Melissa
Fine Food Specialist
1 year ago
We're really puzzled about this review, you placed your order after hours on Thursday. Your order was dispatched on Monday and received by you on Tuesday according to our DPD tracking information and image. The standard option you chose for shipping does not allow for weekend deliveries. Customers have this option at check, this option is more expensive than the standard delivery you chose. If you're confused by the shipping rates do get in touch with us on 0207627 2553 or email support@finefoodspecialist.co.uk.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.