Faultless in any way. If you have any questions about the food give them a ring. Friendly and very very helpful. They treat you like a friend more than a customer.
Melissa
Fine Food Specialist
1 year ago
Thank you so much for your 5-star review and your wonderful words. We're absolutely thrilled to hear you had such a positive experience — it means the world to us. Our team always aims to offer not just great food, but genuinely helpful and friendly service too. We look forward to your next orders with us :)
제품 리뷰
Melissa
Fine Food Specialist
1 year ago
Thank you so much for your wonderful feedback! We're delighted to hear you enjoyed the foie gras and scallop sashimi — two of our favourites too. It means a lot to be your first choice, and we're so pleased the delivery and service met your expectations.
We can’t wait for your next orders with us :)
Personal commitment by the company for excellence in customer satisfaction
Melissa
Fine Food Specialist
1 year ago
Thank you so much for your wonderful review and 5-stars! We're honoured by your words and truly appreciate you recognising our commitment to excellence. It's always our goal to deliver not just quality products, but genuine care and satisfaction with every order. We look forward to your next orders with us.
제품 리뷰
Melissa
Fine Food Specialist
1 year ago
Thank you for the fantastic review! We're so glad to hear these little gems hit the spot—especially as the perfect, protein-packed pairing with eggs. Love that they power you through the day without slowing you down. Top notch feedback from a top notch customer!
Excellent service and very helpful support when i called
Melissa
Fine Food Specialist
1 year ago
Thank you for your lovely feedback and 5-stars! We're so glad you were happy with the product and that our team could support you when you called. We truly appreciate your kind words and look forward to your next orders with us :)
Fabulous day to use service. Great packaging all arrived as it should. Thank you.
Melissa
Fine Food Specialist
1 year ago
Thank you so much for your 5-stars and kind words! We're thrilled to hear you enjoyed the quality of our ingredients and service. Your support means everything to us—looking forward to your next orders with us :)
제품 리뷰
Melissa
Fine Food Specialist
1 year ago
Thank you so much for your thoughtful feedback, Aneke! We're delighted to hear it was a standout on your tasting menu and that your guests enjoyed the experience. We’ll certainly take note of the pin bone comment and explore ways to improve that aspect. So pleased it was delicious — we look forward to supporting your next menu!
Really terrible delivery. The worst we have ever had.
Melissa
Fine Food Specialist
1 year ago
We’re very sorry to hear that DPD mishandled your delivery and that your parcel was left in an insecure location. This is far from the standard of service we expect, and we’ve lodged a formal complaint with them regarding the incident.
We’re relieved to hear that the package eventually made its way to you, even if in an unexpected manner. While we understand how frustrating the situation must have been, we’re so pleased you were ultimately able to receive your order and that you thoroughly enjoyed the Ibérico pork.
As a gesture of apology, we’ve refunded your delivery charge. You should see this reflected in your account shortly.
If there’s anything else we can assist with, please don’t hesitate to get in touch. Thank you again for your patience and understanding.
제품 리뷰
Melissa
Fine Food Specialist
1 year ago
We’re very sorry to hear that DPD mishandled your delivery and that your parcel was left in an insecure location. This is far from the standard of service we expect, and we’ve lodged a formal complaint with them regarding the incident.
We’re relieved to hear that the package eventually made its way to you, even if in an unexpected manner. While we understand how frustrating the situation must have been, we’re so pleased you were ultimately able to receive your order and that you thoroughly enjoyed the Ibérico pork.
As a gesture of apology, we’ve refunded your delivery charge. You should see this reflected in your account shortly.
If there’s anything else we can assist with, please don’t hesitate to get in touch. Thank you again for your patience and understanding.
Excellent service. Courteous and professional. I ordered my delivery a day earlier than needed, just in case there was any issues, as this was my first order and everything was delivered on time.
Melissa
Fine Food Specialist
1 year ago
Thank you so much for your 5-star review on all our products and kind words! We’re thrilled to hear that your first order went smoothly and arrived right on time.
It’s great to know you found our service courteous and professional — that means a lot to us. We completely understand the importance of reliability, especially for a first-time order, and we’re so pleased we could deliver on that.
We truly appreciate your trust and look forward to your next orders with us :)
Thank you so much for your 5-star review! We're delighted to hear that you enjoyed the Wagyu and that it arrived on time and well packed.
It’s great to know our service met your expectations — we always aim to deliver both quality products and a smooth experience from start to finish.
We look forward to your next orders with us :)
제품 리뷰
Melissa
Fine Food Specialist
1 year ago
Thank you for your fantastic review of our Japanese A5 Wagyu Sirloin! We're thrilled to hear that it arrived well packaged and that you found it to be a delicious treat — that’s exactly the experience we aim to deliver.
It’s always wonderful to know our customers are enjoying the quality of our Wagyu, and we truly appreciate you taking the time to share your feedback.
We hope to welcome you back again soon for another indulgent cut!
Thank you so much for your lovely feedback! We’re delighted to hear that you had a very good experience with us and that your first order went smoothly.
It’s great to know you found the service easy and efficient — that’s exactly what we aim for. We truly appreciate you choosing us, and we look forward to welcoming you back again soon :)
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.