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European Waterways 리뷰 | https://www.feefo.com/reviews/european-waterways에 대한 고객 서비스 리뷰 | Feefo

모두 1,465개의 리뷰 보기

Mrs Anita Lambert

Lancaster, Pa. USA

1 month ago

구매일: 22/06/2025

European Waterways에 대한 Mrs Anita Lambert의 의견:

Perfect holiday!

Wonderful, helpful, patient…which was why the journey with them was perfect. We were not sure which would be the best route or boat to travel on and each choice was explained in detail.

Patric

European Waterways

1 month ago

Dear Mrs Lambert, Thank you for the 5-star rating and the feedback! We’re delighted to hear that the team’s patience and helpfulness made your journey perfect. It is our pleasure to guide you through every option and ensure you felt confident in your choices. We will pass your wonderful words on. Kind regards,

제품 리뷰

신뢰할 수 있는 고객

1 month ago

구매일: 15/06/2025

See earlier comment.

Patric

European Waterways

1 month ago

Dear Trusted Customer, Thank you for the 5-star review. Kind Regards,

제품 리뷰

신뢰할 수 있는 고객

1 month ago

구매일: 08/06/2025

Trip of a lifetime!!!

We had a bit of trouble understanding what to do to finalize our paperwork and had trouble figuring out how to get in touch with anyone when our arrival changed. But it all worked out!

Patric

European Waterways

1 month ago

Dear Trusted Customer, Thank you for sharing your experience. We do have set pick up times, and the barge contact number and Operations manager’s number are printed at the top of all cruise vouchers for last-minute issues. We're glad it all worked out and we appreciate your feedback. Kind Regards,

제품 리뷰

Mr Andrew Clearwater

Matakana NZ

1 month ago

구매일: 15/06/2025

European Waterways에 대한 Mr Andrew Clearwater의 의견:

A bucket list boutique canal trip in France

The crew of 4 were professional, helpful and nothing was too much trouble . Their knowledge and command of the English language ensured a very unique and memorable cruise

Partic

European Waterways

1 month ago

Dear Mr Clearwater, Thank you for the 5-star rating. We're glad the crew’s professionalism and excellent English made your cruise memorable. We'll pass on your kind words! Kind regards,

제품 리뷰

업로드한 미디어

A bucket list boutique canal trip in France

모든 미디어 보기 (4)

Partic

European Waterways

1 month ago

Dear Mr Clearwater, Thank you for your 5-star rating. We're delighted to hear your time aboard Rosa was a true bucket list experience. It’s great to know you enjoyed the excursions, wines, meals and that our crew helped make the trip so special. We also appreciate your kind words about the cabins and their upkeep. We hope to welcome you back aboard our other barges soon! Kind regards,

Mrs Vicki Christie

Australia

1 month ago

구매일: 22/06/2025

European Waterways에 대한 Mrs Vicki Christie의 의견:

Fabulous cruising holiday

On time pick up in Paris and accommodating with different drop off hotels.

Partic

European Waterways

1 month ago

Dear Mrs Christie, Thank you for the 5-star rating. We're happy to hear the pick-up and flexible drop-off arrangements added to your experience. Kind regards,

제품 리뷰

Partic

European Waterways

1 month ago

Dear Mrs Christie, Thank you for your 5-star rating and wonderful feedback! We're thrilled you had another fantastic experience aboard Renaissance. It's great to hear our team, especially Chef Hugo, went above and beyond to accommodate your dietary needs and you enjoyed the crepes. We look forward to welcoming you back for your next adventure with European Waterways! Kind Regards,

Mr Barry Woods

Malibu, CA

1 month ago

구매일: 22/06/2025

European Waterways에 대한 Mr Barry Woods의 의견:

Barge With The Best!

High level of service from start to finish...and then some. First in class!

Partic

European Waterways

1 month ago

Dear Mr Woods, Thank you! First in class is what we strive for! Kind regards,

제품 리뷰

신뢰할 수 있는 고객

1 month ago

구매일: 22/06/2025

Must do Cruise!

Kept us informed without too many emails.

Partic

European Waterways

1 month ago

Dear Trusted Customer, Thank you! We're glad you appreciated the clear communication; we aim to keep things simple and helpful. Kind regards,

제품 리뷰

Dr William Henning

California

1 month ago

구매일: 22/06/2025

European Waterways에 대한 Dr William Henning의 의견:

Canal barge cruise

Pre cruise response seems slow. Maybe just the 9 hour time difference?

Partic

European Waterways

1 month ago

Dear Dr Henning, Thank you for your feedback. We appreciate your patience and understand how the time difference can affect response times. We’ll review this to ensure we’re as timely and responsive as possible in the future. Kind regards,

제품 리뷰

신뢰할 수 있는 고객

1 month ago

구매일: 15/06/2025

Authentic French Countryside

Easy pick up and drop off in the center of Paris.

Partic

European Waterways

1 month ago

Dear Trusted Customer, We're happy to hear the central Paris pick-up and drop-off made your trip easy and convenient. Kind regards,

제품 리뷰

Partic

European Waterways

1 month ago

Dear Trusted Customer, Thank you for the 5-star rating and your feedback. We're thrilled Craig and the crew made your trip so special, especially accommodating your 5-year-old with such care. It is wonderful to hear you enjoyed the food and the rooms were kept cool during the warm weather we are having. It sounds like a truly memorable experience. We’d love to welcome you aboard again! Kind regards,

Col William T Mauldin

Huntsville, Alabama. USA

1 month ago

구매일: 22/06/2025

European Waterways에 대한 Col William T Mauldin의 의견:

An Unbelievably Fantastic Family Holiday

Melissa in Customer Services was super. She guided me through the entire process and clearly answered my naive questions with professionalism and courtesy. She made enjoyed very comfortable and...

모두 읽기

Partic

European Waterways

1 month ago

Dear Col Mauldin, Thank you for your kind words. We’re delighted Melissa made the process smooth and comfortable for you with her professionalism and care. We’ll be sure to pass on your compliments. Kind Regards,

제품 리뷰

업로드한 미디어

An Unbelievably Fantastic Family Holiday

모든 미디어 보기 (2)

Partic

European Waterways

1 month ago

Dear Col Mauldin, Thank you for the feedback! We're thrilled to hear your time aboard Magna Carta was your most fantastic holiday ever. It’s wonderful that the crew felt like extended family and that Chef Tom’s meals made the experience even more special. We truly appreciate your recommendation and hope to welcome you back soon! Kind regards,

리뷰 초대를 받지 못하셨나요?

European Waterways 관련 정보

Our fully crewed, all inclusive luxury hotel barges cruise the inland waterways of nine European countries, along canals, rivers, lakes, lagoons and lochs, giving you the opportunity to experience life there from a truly unique perspective. Our hotel barges are ideal for people looking for either an individual cruise with other like-minded people, or for those choosing a whole barge charter for a family or group of friends. At European Waterways, we have built a reputation providing luxury barge cruises to a discerning clientele in search of a truly unique experience. We look forward to welcoming you aboard very soon.

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+441753598555

European Waterways Ltd, The Barn, Riding Court, Riding Court Roa, Datchet, Berkshire, SL3 9JT, United Kingdom

Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

Trusted Service Awards란

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European Waterways 리뷰

Enchante이 상품에 대한 (377)개 이상의 리뷰상품 웹사이트 보기The crew was amazing, every one of them. The barge itself was elegant and tasteful. The rooms were comfortable and the air conditioning adequate.

Scottish Highlander이 상품에 대한 (377)개 이상의 리뷰상품 웹사이트 보기Booking was easy. Ship was nice. Loved the itinerary, especially the Falconry and evening entertainment. Enjoyed the enclosed seating area up with the Captain. Food was good. Cruise Director,...모두 읽기

Panache이 상품에 대한 (377)개 이상의 리뷰상품 웹사이트 보기We had the most wonderful vacation with our family. The scenery was beautiful. The boat was so comfortable and clean. The staff took excellent care of us. The food was so incredible. There are not...모두 읽기

Rosa이 상품에 대한 (77)개 이상의 리뷰상품 웹사이트 보기Our week aboard Rosa was a real ‘ bucket list’ experience with the 4 crew members ensuring we experienced an amazing canal cruise supplemented by daily excursions through the tranquil French...모두 읽기

Renaissance이 상품에 대한 (377)개 이상의 리뷰상품 웹사이트 보기Another wonderful time was had on Renaissance cruising the Canal de Briare in the Loire Valley and western Burgandy. First class staff, accommodation, and of course food and wine. European Waterways...모두 읽기

Shannon Princess이 상품에 대한 (56)개 이상의 리뷰상품 웹사이트 보기The boat was perfect for our family of 8 and the staffing was unparalleled in every way. They could not accommodate us, including 2 - 9 year olds, any better, everyone was treated as a special...모두 읽기

Kir Royale이 상품에 대한 (18)개 이상의 리뷰상품 웹사이트 보기The Captain and crew could not have been better! The boat is well outfitted, updated and quite comfortable. The side trips were well organized and interesting.

Renaissance이 상품에 대한 (377)개 이상의 리뷰상품 웹사이트 보기Great crew. Great chef. The best food, wine and cheese. Pampered in a beautiful French country setting. Because the canals are located in the countryside you see rural French and very small towns....모두 읽기

La Belle Epoque이 상품에 대한 (99)개 이상의 리뷰상품 웹사이트 보기Craig and crew were great hosts. Even with our 5 year old they took time to fuss over every detail of our trip (training wheels for the bike). The food was wonderful and representative of the...모두 읽기

Magna Carta이 상품에 대한 (76)개 이상의 리뷰상품 웹사이트 보기Most fantastic holiday ever. The Magna Carta, the route, the tours, the food, and most importantly the CREW! My family was cared for superbly from our first meeting with the crew until our tearful...모두 읽기

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