European Waterways 리뷰

Dear Mr Wilson, thank you very much for your service feedback! We're thrilled to hear your requests were promptly answered, and that your pre-cruise experience was perfect! We will be sure to pass your feedback on to all involved in your cruise, and we do hope to welcome you back on board with us in the future!

Dear Trusted Customer, thank you very much for your five star service review!

Thank you for your feedback. We’re always striving to exceed expectations and would welcome any suggestions on how we could have made your pre/post- cruise experience more memorable.

Thank you very much!

Thank you very much!

Dear Mr Williams, thank you very much for your five star service review!

Dear Trusted Customer, thank you for taking the time to provide your feedback. Unfortunately, as it's an Italian government requirement for visitors to obtain a Venice Access Pass, we can only pass on this information to our clients as it is their responsibility to have one on the relevant days as detailed to you by our Customer Service team. Please rest assured that La Bella Vita has been in operation in Venice for the last 15 years, and is owned and operated by a local Italian family and crew, who have worked on the waters in Veneto for over three decades. We're sorry to hear there was any confusion regarding airport transfers—this has been shared with the relevant team for review. Please know that any gratuities offered by our guests are always deeply appreciated by our dedicated and hardworking crew.

Thank you very much!

Thank you very much!

Dear Mr Smith, thank you very much for your five star review. We're thrilled to hear your thoughts on our pre/post-cruise service and we have taken your feedback on board! Unfortunately, as we only have a 'barge pick-up' agreement with the allocated hotel, we cannot make recommendations on where guests should stay before or after their cruise. However, we're pleased to hear your chosen hotel was to your liking! We hope to welcome you back on board once again.