Great service as ever, always our first place to look when we need new equipment.
Tim
Eco Catering Equipment
8 years ago
Hi James,
Thank you for you for taking the time to leave feedback, it's always appreciated. It's great to hear we're your first choice, I'll feed that back to the team, they'll be really pleased to hear that.
Thank you once again.
Kind regards
Tim
Eco Catering Equipment
제품 리뷰
Tim
Eco Catering Equipment
8 years ago
Hi James,
Thank you for your feedback on the Hobart Ecomax Plus glasswasher. It's great to hear how you are getting on with the unit. It gives us invaluable information and allows us to monitor the effectiveness of the catering equipment we sell. Thank you.
Kind regards
Tim
Eco Catering Equipment
구매일: 15/09/2017
0
공유
TC
Trusted Customer
Feefo 인증됨
8 years ago
Eco Catering Equipment에 대한 Trusted Customer의 의견:
service and communication was good
Emma
Eco Catering Equipment
8 years ago
Hi Karen,
Thank you for taking the time to leave us a review, it is appreciated. We're glad to hear you were pleased with the service received. Our aim to offer the best in customer care and service. If you have any thoughts on how we can get up to a 5-star rating we always appreciate any feedback.
Kind regards
Emma
Eco Catering Equipment
제품 리뷰
Emma
Eco Catering Equipment
8 years ago
Hi Karen,
Thank you for the feedback, this goes a long way to helping us and allows us to monitor the product quality from our customer's perspective. Thank you.
EXCELLENT SO FAR
We are very pleased with the dish washer but still learning how to use it.
In the instruction booklet it states "to insert rack"
But we do not have a rack only the baskets that...
자세히 읽기
Emma
Eco Catering Equipment
9 years ago
Hi,
Thank you for you for taking the time to leave us feedback. We're always pleased to see a 5 star review, thank you. All feedback goes a long way to helping us as a company and team.
Regarding to the "rack", this is purely terminology. Racks/baskets are one in the same thing. Some manufacturers will refer to them as racks and others baskets. Nothing is missing, when the manual refers to the rack you can also take that to mean basket.
I hope that helps, we will email you directly to explain, if you do have any queries please do not hesitate to contact us.
Thank you once again for leaving us feedback, it is appreciated.
Kind regards
Tim
Eco Catering Equipment
신뢰할 수 있는 고객
9 years ago
Thank you for your help.
We are really pleased with the dishwasher but wondered about the "rack".
Thank you for explaining it to me.
SO IT IS NOW 5 STARS FOR EVERYTHING
제품 리뷰
Emma
Eco Catering Equipment
9 years ago
Hi,
Thank you for taking the time to leave us feedback, it's appreciated and helps us monitor our customer's views and thoughts on the products we sell.
Regarding the rack, I would like to assure you that nothing is missing. To clarify the "rack" referred to in the manual is also the basket. Manufacturers use varying terminology calling them either racks, baskets or trays.
We will email you directly to explain, if you do have any queries then please do not hesitate to contact us.
Kind regards
Tim
Eco Catering Equipment
신뢰할 수 있는 고객
9 years ago
Thank you so much for explaining the rack/baskets to me so quickly and efficiently.
IT IS NOW 5 STARS ALL THE WAY
great service very professional and competitive with knowledgeable staff
paperwork always done accurately.
the courtyard.
knutsford.
Jade
Eco Catering Equipment
10 years ago
Hi Rob,
Thank you for taking time out of your schedule to send us feedback, it's really appreciated and helps us to develop and grow. We're glad to hear you were happy with the service and are always pleased to assist you where we can.
Thank you for your continued business. If you need any further assistance please do not hesitate to contact us.
Kind regards
Jade
제품 리뷰
Jade
Eco Catering Equipment
10 years ago
Hi Rob,
Thank you for the product feedback. This helps other customers to develop a real end user view of the unit, it's quality and performance and it helps guide us towards supplying the best products in the market.
We look very seriously at our customer's product experiences to form our long term opinions on brands and products so this information is invaluable. It helps us to develop our offering and also allows us to give feedback to the manufacturers.
Thank you for your time.
Kind regards
Jade
구매일: 25/04/2016
0
공유
TC
Trusted Customer
Feefo 인증됨
Oxfordshire
10 years ago
Eco Catering Equipment에 대한 Trusted Customer의 의견:
The young lady on the sales team who took my order was diligent, polite and very personable. She gave regular feedback when the said boiler was out of stock. She had been told and anticipated the...
자세히 읽기
Jade
Eco Catering Equipment
10 years ago
Thank you for your positive feedback regarding the transaction and our team member, it is appreciated.
Unfortunately, because of the unit being out of stock we were reliant on the manufacturers estimates. So as not to delay things we arranged for the unit to be delivered directly from them as soon as the stock was available rather than coming to us to be forwarded on. This has however highlighted an issue with the communication between us, the manufacturer and feeding back the correct information to you. We apologise if any inconvenience was caused by the unexpected early arrival and will be looking to improve in this area.
Thank you for ordering with us, if you need any further assistance please do not hesitate to contact us.
Jade
Eco Catering Equipment
Great service, unfortunately the original freezer delivered by the manufacturer was the wrong model but the guys at Eco Catering were very apologetic and sorted out the replacement very quickly and...
자세히 읽기
Jade
Eco Catering Equipment
10 years ago
Thank you for the feedback, it is appreciated.
We apologise for the inconvenience that was caused and have discussed this in more detail with the manufacturer and they have assured us they have addressed the issue so all future units will be supplied to the correct specification.
Thank you for the order and if you need any further assistance please do not hesitate to contact us.
Jade
Eco Catering Equipment
Eco Catering sell a full range of leading manufacturer’s commercial catering equipment. From cooking ranges to refrigeration, ware washing to food prep units and more. Supplying quality brands with proven service and aftersales support.
Eco Catering sell a full range of leading manufacturer’s commercial catering equipment. From cooking ranges to refrigeration, ware washing to food prep units and more. Supplying quality brands with proven service and aftersales support.
