The service was good. The sample service worked well. One problem. I expected the blind delivered would be less wide by about 1cm than the width I specified. It was almost as wide as my spec and due...
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Joe
DotcomBlinds
3 years ago
Hi Robin, thank you for your kind review. I'm glad you are happy with your blind. In terms of our recess deductions for vertical blinds, we try to keep the deductions to a minimum. We make a 6mm deduction to the width and 12mm for the drop to give a 7mm space between the bottom of the louvre and the window sill. Any overly excessive deductions would allow a lot of light to pass around the edges of the blind. We always recommend measuring the width in three places down the window as most recesses aren't perfectly square.
Thanks again for your review!
We ordered some very wide blinds as DotComBlinds were the only company we could find to make over 3meter wide blinds.
We ordered two and we got a notification of delivery slot at 7am the next morning...
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Joe
DotcomBlinds
3 years ago
Thank you for your review, and I'm glad to hear you're happy with your blinds.
Our dispatch emails are sent out automatically once your order has been assigned a time slot and so we don't have much control over when they are sent, except that they are always sent as soon as possible. Likewise, the timeslots given with this courier are early as it's often a great time of day to catch people and make the delivery before they leave for work since we don't offer weekend deliveries.
Some fabrics and colours will have a join in the fabric, but this will vary between fabric types and even colours within those fabric ranges, and if a join is a concern we recommend people get in touch. If a join is going to be present we try to keep it as discreet as possible.
I've used Dotcom to put blinds in almost all of my house.
Service delivery and quality have always been excellent.
Sadly on this occasion the product is disappointing.
Purchase of pull down bifold...
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Joe
DotcomBlinds
3 years ago
Thank you for taking the time to leave us a review and for your continued custom. I'm sorry to hear you're disappointed with your bifold door blinds. Please feel free to get in touch to discuss this and let us know the cause of your feelings on this.
We have all information for our products on the product pages to give all customers as much information on the product before they purchase. We encourage everyone to read all the listed information to be sure they choose the correct product for them.
Really quick delivery with all parts of the order arriving together. Will use again
Joe
DotcomBlinds
3 years ago
Thank you so much for your kind words! With a review like that, surely we can convince you to give us that final star on the rating?! Thanks again and we're glad you enjoyed the service.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.
Buying blinds shouldn’t be a struggle, yet some websites make it far more complicated than it needs to be. After seeing the array of complicated and confusing processes and explanations from other companies selling similar items online, it was decided that DotcomBlinds would become the blind company of the people. Good, simple and easy-to-understand advice from an honest and friendly company. Welcome to DotcomBlinds.com.